Reviews for Fenwick ‘N Chicken at The Tea Kettle Restaurant in Old Saybrook, CT

First time ordering from this establishment. Unfortunately not the experience I hoped for. Ordered just a chicken sandwich for... takeout. The chicken was severely overcooked. So dry I only ate half and threw the rest out. The breading crunch was hardened,flaky, and barely chewable. I will give this place another shot as mistakes happen, but definitely not the first impression Iwas hoping for! UPDATE: Owner reached out immediately and I believe will actually look into this issue and discuss with thekitchen. This restaurant has an attentive, caring owner and deserves our business in the community. I will absolutely bereturning for another visit because of the customer service. Read more

Ordered take out. I got the cheesy chicken and mashed with gravy, hubs got a sandwich and fries. Both were delightful- even as... take out when the food is a little soggy no matter what you do. Gave us tons of ketchup and utensils also, which was unexpectedbut extremely appreciated and nice. Previously my husband has been and has now tried a few iterations of their sandwiches withgreat pleasure. Once he brought me home a slice of the peanut butter pie and it was ah-maz-ing. Would recommend and will beback! Read more

Very OK. Cute restaurant that we have never been in before. That being said there was 0 signage directing us to the fact that... the chicken restaurant was also in the breakfast place. After working out the location we ordered a Korean chicken sandwich withwaffle fries ($17). The sandwich was pretty small and the serving of fries was too. I usually dont like large portions but thefood should be priced accordingly. The bun was extremely tasty. The toppings on the sandwich made it very messy but had goodflavor, the chicken however was bland and a bit mushy. Combined the flavor was okay, but I probably wouldnt go again. We wouldlike to try their breakfast here in the future though. Read more

DELICIOUS! Get the Korean fried chicken sandwich and rosemary fries. The taste is DYNAMITE! Amazing fresh chicken and fried to... perfection. The sauces on top should be packaged to go. Will visit again! Read more

Just tried for the first time. We got the family bucket of chicken - two breasts and two thighs, with 2 biscuits and sides -... mashed potatoes and gravy, and cole slaw. Everything was delicious! A little on the pricy side if comparing to fast foodrestaurants but I don't think it's fair to make that comparison and we've been lacking a restaurant in this area that servesthis kind of food, from scratch. I woke up the next morning wishing I had leftovers to eat for lunch. Read more

Giving 3 stars for the friendliness of the staff and the cleanliness of the place. The food was subpar: My chicken sandwich was... under seasoned and tougher than a leather belt. The fries were mushy and salty. A better chicken sandwich can be had at Popeye'sfor half the price. Read more

I really tried! I turned the other cheek when I was not able to order just a $12.00 chicken sandwich, but was forced to order a... side to bring my total up to the minimum order total of $15. Then, there was a problem with their information on Yelp,preventing them from running my credit card via Yelp. So, I even went the extra mile, and tried to order directly from theirwebsite from my laptop. This time, they tacked on a hidden $.99 service charge (for a pick-up order, that already has an orderminimum of $15.00, and can only be paid with a credit card, with MUCH difficulty). I decided they don't deserve my money. NOT agood way to launch a new business...Customers should not have to feel that they are paying for the privilege of giving your newghost kitchen a try... Read more

Wow! Delicious, beautifully-cooked, and creative flavor combos! Loved being able to choose chicken prep, and inclusion of vegan,... gluten-free, and no-bun options! Fries & fried pickle spears were generous serving, crispy & overall excellent. This couldbecome a habit... Read more