Reviews for Wendy's in Oklahoma City, OK
It took forever to get our order which was placed over the internet before we even got there and we were the only car in the... line. It didn't look like many, if any other people were there. The bacon on all the sandwiches was raw. They also didn't havethe chili available that we ordered. This was nowhere near closing time either. It just wasn't worth the sixty something dollarsI paid for our families meal. I gave them 3 stars because the staff was polite and courteous. The rest needs some work. Read more
Nor sure if Wendy's switched Nugget brands, or just substituted because chicken en masse is hard to get nowadays, but they were... TERRIBLE! I really don't use this word lightly, but if you've ever eaten undercooked dinosaur nuggets, you've eaten Wendy's"new" chicken nuggets. I haven't seen anything online about them needing to sub their Nugget supplier, so i'm going to assumethis is a franchise issue. To be fair, Not sure what I expected ordering a $5.00 biggie bag with the prices of everythingskyrocketing, but would have loved to know at some point that items were substituted. Read more
They need to work on hairnets and beard covers because I saw a guy in line waiting to be helped because there was hairs in his... salad and then when I received my baconator fries there were a ton of little hairs in my food that looked like beard hairs and Icouldn?t eat the rest of my food. That?s unsanitary and I?m not usually one to complain but when it happens to multiple peopleand it?s ALOT of hair, that?s where I have to say something because that?s gross. Read more
Hot fries??? Almost never! Nasty lettuce, always limp and brown. Everything tastes like it was cooked hours and hours ago. To... warm up the fries, they try to throw them in the oil for 10 seconds, but that only leaves the outside oily and warm, coldinside. Then they re-salt... we are not stupid! Your quality does NOT reflect the higher price! Read more
This Wendy's is not managed well. They sold me a strawberry lemonade, which they were out of. I didn't have time to pull back... through. I called and they refused to bring me a replacement. The fries were old and too salty. Burger was terrible. It'sshameful of them to think they can serve this low of quality and call it food. Read more
I'm not sure why we have continued to give this location any more 2nd chances. They are continually dishing out questionable... food like the lettuce on the sandwich. Or old chicken nuggets that should be thrown out, and that's just 2 things that havehappened in the last week. I shouldn't have went back. ?????????????? I'd rather drive down to the Wendy's on memorial and Pennwhere they have consistent quality and service. Read more
This is a brand new Wendy's and I've been twice with both experiences lacking. The first was in drive thru, after paying for the... food they asked me to pull forward and they'd bring the food out, 24 minutes later they bring out half the order... the supposedreason was the potato. When they brought the other half out it was already cold, so half the order was made quickly and satthere for 20+ minutes. Second instance was inside the dining room. Literally no customers in the dining room, I place the orderto go and watch six cars pull through the drive thru while waiting. The dining room is immaculate, clean and very well done.It's a great look but the sevice so far is 0 for 2. Read more
Just came through the drive thru at 8:45PM. I waited for 5 minutes before anyone said anything. I told them I placed an online... order for pick-up, she then replied "I do not have the staff to keep the store open, im sorry" to which I did not even know howto respond. They were actively fulfilling others orders in front of me but decided to close the store due to a staff shortage atrandom. Read more