Reviews for Wendy's in Ogden, UT
Whoever yall have on sandwiches tonight needs some help ???? We ordered 2 of the new Mozzarella sandwiches, one grilled, the... other classic chicken with bourbon sauce. We received a Mozzarella sandwich with a beef patty with bourbon sauce (wrapper waswrapped with the "chicken" face up, indicating it was a chicken sandwich even though it wasn't) and a Mozzarella with classicchicken. Even if they had run out of grilled chicken and substituted it with a beef patty, the bourbon sauce was supposed to beon the classic chicken and it wasnt... They were still good, just disappointed we didn't get what we ordered. Read more
I am giving this Wendy?s 4 stars purely for Trent. He is an amazing worker! He speaks so kindly and respectful to his coworkers.... He had a meaningful conversation with every customer. Instead of yelling out names when the orders were ready, he brought thefood to your table. He made our experience very positive! Read more
Not good at all. Took almost 6 minutes to take my order, nobody else was in line. Worst Classic Chicken sandwich I've ever had.... Bread was dry and not fresh. Chicken was not even warm. It was very dry. It clearly sat in a warming bin for quite sometime.Fries had so much salt on them I couldn't eat them. I ordered a 10 piece nugget for my daughter, we got 6 instead of 10. Thecashier was rude and using profanity behind the counter complaining about how the orders were being made like Doordarsh etc.Takeout orders being made before dine in customers. She clearly had no help at the front counter, she was clearly frustrated andeveryone else seemed to just care about the drive thru. Food quality the last few times has been incredibly poor. It's clearpeople need to be trained better and show some professional and learn about food quality. Read more
This location is chill the quality is hit or miss tho unfortunately. I feel like my stomach hurts more then it should whenever I... eat here and the fries are never fresh. But I love wendys and I will keep going here cause there isn't a closer one. They needto clean this one up so I can be happy! Read more
Ordered a baked potato today and informed them of a gluten allergy (which would basically just necessitate a glove change). The... girl taking the order tells me "we don't talk about that." I said "talk about what? What do you mean?" She responds that theyaren't allowed to talk about allergies. I responded that I'm not asking whether the potato has gluten or not, I'm just askingthem to follow an allergy protocol. She proceeded to repeat that they don't talk about allergies. I asked "do you not have anallergy protocol?" She said no we won't do that. I responded that I still wanted the potato because the risk is minimal. I thenget to the window to get the order and she informs me they're suddenly out of potatoes. I asked them if they were really out orif they just didn't want to give it to me because of the allergy request and they were scared. She said they were really out. Isuspected she was lying. I then talk to my husband about it and he goes down there to see if they will serve him a baked potatoright after we left. As we suspected, they lied to us. He confronted them on this and they basically had nothing to say about itand didn't care. No apology for the dishonesty or rude treatment. I had been told Wendy's was pretty good about gluten free andI guess I expected to at least be treated like a human. Received the potato. Pic for proof. Read more
I used to work at a Wendy's a year ago, and I had always wanted to visit other Wendy's and see how they run. I was quite pleased... with the cleanliness of the lobby, and the speed they had while making our order. Might I say, I was jealous at some of the techthey had that my Wendy's didn't. I went inside, ordered, then drove through the drive-thru. It did take longer than I was usedto to make the two sandwiches, but it wasn't terrible. If I'm in the area, I'll stop by again. Wonderful workers and greatservice! Read more
This was the most disgusting sandwich I?ve ever had in my life. I don?t know how long it had been sitting but the tomato... disintegrated as I tried to take it off, the lettuce was a sickly green and the meat was cold and splotchy. Completelyinedible. Do better Wendy?s. Read more
Completely disappointed. I ordered two spicy chicken fillet sandwiches. After spending 35 minutes in the line to pay. Got home... to find out I had regular chicken fillet sandwiches and they went fix it. This happened on closing shift. I will never go backto this Wendy's it was a horrible experience. As much as I hate McDonald's in in and out I'd rather go there than that Wendy's. Read more