Reviews for Pretzelmaker in Ogden, UT
The bites were old and cold. Workers were colder. Was very disappointed. Fortunately I found a second one in the food court... area that was good. Workers were nice. Don't eat at the one across from Sees candies. Read more
I absolutely love the food itself, the employees however are more often than not rude and seem to hate every minute of what they... do. They close 30 minutes early simply because they don't want to work anymore, and they are sometimes rude about having to makemore food or if you order something that takes more work for them to make. Read more
If I could give this place one star I would. The two girls working the counter took it upon themselves to make fun of and tease... my 14 year old trying to order! PretzelMaker you lost my business for life!! Hire better people!!! Read more
Everyone working has such a horrible attitude and just bad customer service. If you want to be treated bad for wanting to buy... some pretzels come to the one by Morgan jewelry. I am not asking for anything free I am making a purchase and they get paid towork. Remember we select where we work. It is not the customers fault you do not like your job. Read more
WORST EXPERIENCE EVER.. Came to get some pretzel bites an half an hour before closing. They had at first Rolled their eyes at us... when we walked in. Then told us they close at 8 but they were sweeping and cleaning up already before 8. Then asked us what wewant to order we asked for a box of pretzel bites and they refused to make anything else. We decided to just get what they hadleft over. Then they overcharged us because they wouldn?t put it in a big box. Because that?s not how they made it. One of theworkers were also sick and had a visual runny nose. Not a great sight to see for when your about to eat, or to see from themaker of that food. The Workers were very rude overall. Never been so unhappy with customer service. Read more
I wanted pretzel maker for so long. Ordered sat to eat. I literally had hair rolled and cooked into all of our pretzels.... Employees were nice enough but when I went back to tell them I noticed none of the employees had hats or hairnets. No one wasusing gloves. I am literally so sick to my stomach. I will never eat at pretzel maker again. I am not sure I could ever eat apretzel again. The only reason for the one start is that I had to select at least one. Read more
went on a Saturday so of course the service was slow, very busy. didn't appreciate one of the female employees attitudes. they... said it would be a long wait so I took my kids to use the restroom. 5 minutes later I returned and they inquired if I was stillwaiting. I responded with yes and this employee snapped at me saying I should've had my kids hold it. I ignored her whileanother employee spoke up. he expressed his appreciation for my patience and told me he would "hook me up" he gave me 2 freshfree pretzels and a large cup of fresh mozzarella stuffed bites. all this place needs is to get more employees like him, workingwith efficiency and outstanding customer service and these reviews will be up in no time. Thank you so much for your kindness! Read more
Pretzels were literally stale. I wouldn't be surprised if food is expired. Cheese sauce stale. Pretzel bites cold. Cheese cold.... Poor customer service. People in the back while customers sitting out. Read more