Reviews for Pizza Hut in Ogden, UT
Ordered food on their app at 7:30pm with an ETA of 8:15. I called the store at 8:48pm to see if I could get an update on my... order and when it should be arriving, they informed me that all of the pizzas have been sent with Door Dash drivers and shouldbe arriving any moment. It is now over two hours since I ordered, the store is closed and my food still has not arrived. Read more
The pizza was fine, but where's the urgency? When I worked at Pizza Hut in high school it didn't matter how swamped, or how slow... we were, there was a high expectation of urgency. I waited longer after my pizza was ready then the time it took for my order tobe made and ready to go. Read more
We have ordered here 2 times. The first time they brought us 3 large pizzas instead of 2 medium pizzas. And charged for the 3... larges. The second time, they didn't give is our discount from there previous screwe up. And they didn't bring our 2liter. Every time we call the store location they take forever to answer and when they do, they just hang up. My family and Ias well as friends will not be ordering from here again. And our community should stand by not supporting a business who hassuch poor standards and communication with customers. Businesses need to realize they are selling products and services. Andwe pay for such things. I don't pay for my simple pizza order to be wrong and for phones to be hung up on. Read more
Order the bbq chicken pizza and it came with the normal sauce, looks like the online portal defaulted to it for someone. However... the still remade and delivered the pizza to me! Super friendly and made everything super easy. Will always come back!! Read more
I know I placed my order rather late. Just before closing - but it was in and I received confirmation it would arrive ect.... Roughly 15-20 minutes later I get a text saying they?ve either changed or canceled my order and to call the store. I calledmultiple times but was met with the same ?we?re closed? message. The tracker still showed it would arrive but not till almost9pm. So I waited because it said it was on its way.. well no one ever showed or called me. Why send me a message if I can?tcontact anyone? Or better yet why didn?t anyone call me to tell me they couldn?t deliver or it was canceled? My number was rightthere on the order. Super frustrating to make someone wait that long just to receive no answer or communication at all. Read more
Very poor experience!! I ordered through the app and included the tip up front. Someone called from the store and it immediately... went to my voicemail. She left a message saying they couldn?t make the pasta I had ordered but would continue making my order. Itried calling back roughly 14 times in a row to see if I could add to my order. Each time I?d call, I?d sit on hold for a fewminutes and then I?d be hung up on. I finally drove to the store so I could cancel my order. I won?t be returning?ever. Read more
I offered to get pizza for dinner because my husband likes it. There was a 30 minute cooking time, which isn't normal. It... turned out that there was only one woman working and she was FREAKING AWESOME. Read more
We had two melts and 1- 5 piece breadsticks for $30: meat lovers and pepperoni for melts. If I was gonna pay that much. I should... have gotten a regular pizza size. The melts are literally one pizza that?s done and has a basic load. The other side is just acrust with cheese and flipped over. I at least expect two pizzas loaded and flipped. And melted properly. Neither of these wheredone. You pay more for one size. When I can get a family size, let?s say, and have left overs. I understand it?s the convenienceof it all. However, both sides should be filled for what I?m paying for. Read more