Reviews for Jack in the Box in O'Fallon, MO
10:40 am the lobby not open. Drive through order and want the orange juice for my combo they said they don't have it (not out of... it) . I guest they don't want to work fine for me. I go spent my money somewhere else then. Good luck to the business with thoselazy employees. Read more
I tried to order during my lunch. Waited there 15 minutes before leaving. If it takes that long to take a order more than likely... wasn't going to get my food before my 30 minute break was up. I wish I could give this establishment 0 stars but not possible. Read more
Location always has an excuse to not be open. I have gotten ?system down excuse? multiple times now. Give me a break. Your... employees do not want to work so they shut down the store. At this point it has been happening so much I no longer blame theemployees but the store manager for letting it continue to happen. Just let this location fail and move something else in thatactually wants business! *Edit* I tried again today was told they are not accepting cards and that it would have to be EXACTchange only! The people working there would rather be left ALONE than receive actual business. THET DONT WANT YOU THERE! You arenot a customer you are an annoyance. Read more
They never have anything they close hours before they are scheduled to close half the time they don't even answer the intercom... when you pull up just went up there this morning I have to leave cuz they were taking only exact change who keeps exact changeanymore or money on them anymore there's just always something going on up at that Jack in the box Jack in the box used to be agood place to go to but not here lately last few years my experience anyway so I will not be coming back Read more
Do not come here or any other jack in the box in the area, service is all the same. They let you order online then say they're... close when you get to the drive thru. Waste of time. Btw, in order to get a refund you have to go to site and put all your orderinformation and apply for it. Such garbage now, it used to be awesome coming here. Read more
Food is always good but I've gone a few times and they don't have any employees.
If you're closed, turn off the lights, maybe put a sign on the door, turn off the drive thru lights... something. Instead of... ignoring customers while you sit on the phone at the counter. This was prior to 7pm. Online hours indicate your journey till 9.People are understanding of the staff shortages right now, but at least communicate when you're open/ closed. Read more
My first question is why is this place still open if they have never actually done their job correctly for years? Or better yet... new workers ? My second thing is if y?all don?t really close at 8, and you close at 6 CHANGE THE TIMES ON YOUR WEBSITE! Soridiculous, it?s everytime I go to this location, and looking at the reviews I?m not the only one that has some sort of concern. Read more