Reviews for Pizza Hut in Odessa, TX
Answer to Pizza Hut review below: After receiving the answer below from Pizza Hut, I returned to their email to even better... explain the situation so that they know what the things they should correct. Guess what, they didn?t not even bother to email orcall back. I think they just wanted to seem that they care about customer reviews. But that?s all. Stays there. I am writing tolet you know that nothing happened after such message. Don?t assume that they really care and solve the problems. ??????? Thisstore is probably one of the dirtiest store inside and outside. I don?t even want to mention the toilet. I will leave this toyour imagination. I think Pizza Hut do not inspect their stores anymore or this has been their strategy, not sure. This will bethe last time for me to be in Pizza Hut. Read more
Doesn't do dine-in if wanted carry out i would of went to Dominos
They had fast service. Online is great. My order has always been ready. No waits!.
Ordered online and went to pick up my pizza, got home to realize the order was wrong. My son called to let them know that it was... incorrect and they acted like it was a hassle to figure out what to do about it. The girl then tells my son on the phone thatthey will remake the pizza correctly and it'll be 15 minutes and to bring back the incorrect order. We waited and showed up 20minutes after the phone call, to pick up the pizza, just to find out that they never made the pizza. I ask for the mgr, theshift lead comes to me and says, we've been so busy and short handed that we didn't make it. As a matter of fact, I had no ideathat it needed to be remade. He then says, we'll remake it right now but it will be 20 more minutes. I don't know how you run abusiness without proper communication and this is not the first time they've incorrectly made my pizza. Obviously whoever ismaking the pizzas doesn't know how to read. Terrible service and I should've known better than to have gone back to thislocation. Read more
The food was great but the cashier could of been more friendlier and smiled a bit! I ordered 4 extra ranch and 2 Marinaras and... were not placed in my order so I asked her for them and it bothered her so much to get them ready for me!????????????????????????????????????After all.....I did pay for them on my online order!!! Read more
Pizza was good Tea was gross and the chicken Alfredo was overcooked...leaving crunchy pasta and dry.
Found the location easily from the road, service was quick except when you ask for a special order. It's amazing how when your... host writes it down, but the crew flat out ignores your request and makes it however they please. Then the manager comes out andtries to explain it away when you have been waiting for twenty minutes. Yeahhhhhhhhhhhhhh. Host 4/5 Wait time 1/5 Management-1/5 Read more
I don?t know who was working today but the pizza I got was EPIC!!! Thank you guys at Pizza Hut keep up the amazing work! My... kiddo loved it! Read more