Reviews for Orange Leaf Frozen Yogurt in Odessa, TX
Machines are all broken and dirty. The floor was really sticky when I went and the frozen yogurt was really watery.
I went in w my son to get some froyo, none of the flavors worked, they had to reset the machines multiple times so we could get... yogurt, after about 20 mins of waiting we finally were able to get chocolate, no other flavors though. Also they just chargeyou whatever they want.... not the price advertised. For 3 large yogurts I paid $28, doesn't seem right. Glad Crumble Cookiesis opening next door, I will take my business there! Read more
I went to orange leaf this week due to a school coupon that stated my child got a free cup. We walked in and there were signs... everywhere saying the ?free cup is a small, anything else would be an up charge? I didn?t mind so I proceeded to get a medium. Igot to the counter and the young lady working there abruptly said ?Are you using a school coupon because that?s for a small?!? Isaid, ? yes thank you I read the sign? she replied ?that?s not a small so there?s an up charge.? I said, ? that?s fine, I readyour sign? . I then asked for a smoothie thst was priced at 5.29. When she gave me my receipt for $10. She had charged me 5.99for a smoothie and 3.25 for a small cup. I asked her about it and told her it was false advertising due to the prices shown andwhy the up charge was so much if the médium was priced at 4.25. She then said ?Idk that?s just what comes up if you want tocome see it then you can but that?s the way it is here? and I said okay thank you. It?s not so much about why I was charged butif the prices say a certain price then that?s what should be charged for the customer . Read more
As my family and I went in the young lady working there was sitting with who looked to be her parents eating pizza. She said... nothing to us. Half of the flavors were out. Then as we were sitting and eating I watched her pick up two gummy from the groundwith her hands and throw them way then touch all of the scoops at the topping without washing her hands or sanitizing them. Thenas she was cleaning something out of the chocolate chips I watched her drop the scoop in the trash can.... she quickly lookedaround and grabbed the scoop out of the trash can tap it on the side of the trash can and put it back in the chocolate chips.Then when I asked her about it she did not deny thay it fell in the trash can, but instead try to make it ok by saying there isa box ontop and it fell in there. I told her it was still gross and unsanitary. She didn't try to fix it, instead she ran to theback to talk with the other worker about it. If this happens infront of customers I can only imagine what happens when othersare not around. I have contacted corporate and let them know about this as well. And I will ensure to follow up. Read more
We have came to the one in midland but the 1st time here in odessa the staff was beyond the nicest. The topping as well as... flavors have a large variety and makes it amazing for those who love toppings. We will definitely be coming again Read more
I loved the fact that there were dairy free options! I got coconut and pineapple with strawberries and blueberries FOR FREE at... their event yesterday, and it was phenomenal. The amount of toppings is outstanding and the staff seemed professional andfriendly. A new couch soon might be a good idea though. Read more
Came to OL tonight specifically for kids to use gift cards they had earned - gift card payment wasn?t working, only 50% of the... machines were actually working and there were toppings all over the floor throughout. A couple of the machines just drippedliquid and the others were turned around. The tables were gross and the store was the same. The only reason this isn?t a onestar review is they let the kids have the ice cream and keep their gift cards. Read more
Terrible service very lazy people there they don't to do nothing I went this afternoon the guy attended he keep me 30 mins there... just to say we don't have white chocolate flavor ???? just waste my time Read more