Reviews for Burger King in Ocoee, FL
Soda machine was not working and they said they are nit accepting theirs own burger king gift card, though I feel like they... don?t know how to operate with the card payment. Disrespectful. Read more
They only took 1 car at a time at the drive thru. Meaning they took the car in front of me's order, cooked his food, then sent... him on his way before taking my order. I was in drive through for a total of 22 minutes. Sandwich was made wrong, chicken frieswere old as hell and fries weren't salted. Didn't have patience enough to wait in drive through line again. (Dining room wasclosed). I felt bad for the cars behind me as I pulled off. Horrible service! Read more
Came here before, once last week, and just left their line because they are ?short staffed? and I was waiting for 10 minutes by... the drive-through menu. This place needs to be closed down but I?m sure any day now it will. Can?t blame the staff cause no onewants A comfortable life will want to work at a Burger King. It sucks because Burger King has the best coupons. It?s just thatBurger King has terrible management though. Read more
The staff was not working walking around in there T-shirt?s on the phone with only 3 customers in drive thru. Took 25 minutes to... get my whopper jr meal . This is actually like this every night one time we went they were out of Pattie?s . I don?t know whoones this franchise but I know there not making money Read more
Looks like walk in with seating is closed, last 2 times many months apart drive in only. They said staffing problem.Today we... pulled into drive thru 2 cars ahead we waited a while then car moved next car went to order speaker and he sat maybe 7 minuteshe ordered then pulled ahead we pulled up to to the order speaker the order taker said please one minute. A big Whole bunch ofminutes go by then we order because you can't pull away because there is 2 cars behind us and there is a garden and forest tothe right. We come around building and there's the two cars ahead of us STILL! in line .after a while we pull up to window. Andget order we asked for Whoppers , hot and crispy fries and I said we don't mind them putting fries back in oil to warm upbecause they will be crispy then. He said new fries are cooking. And I said it's ok to put what's left over reheated Hot andCrispy. We got order, nearly warm fries. Got his attention gave him fries and asked to please put back in oil to reheat and makethem crispy .Got new fries barely warm gave them back said please reheat in oil want "hot and crispy" Waited a minute then justdrove off minus fries .We got there 4:50 pm drove off 5:25 .WE WILL NEVER BE BACK!!!!!!!!!!. If I could give you A MINUS 2 starsI would.That was Ridiculous.we we're trapped in line .I asked the cashier was he the only employee because it took so long foreverybody to get there orders he said I'm not alone, I then noticed 4 other employees It was raining hard at the time and asquirrel was trying to stay dry next to pick up window Read more
Janice is the best!!! I placed an order but my gift card would not work for some reason. A sweet lady named Janice was working... the register and she felt bad about this and payed for the entire order from her own pocket! God bless kind and thoughtfulemployees like her!!! Read more
I spent about 15 minutes in the drive through after 6am and no one ever took my order. It says that it opens at 6am but it is... not the first time that I've been there after 6am and they either tell me that it is not open or never take my order. One staris too generous. I'm surprised they are still in business. Read more
You would not believe that the drive thru cashier is having a FULL blown conversation over the mic regarding why he left the... front door of the establishment open for guest to come in. Instead of taking orders and then conversing when time allows. It?sthree cars behind me and only one car ahead of me. Really? Burger King is not going out of business because of its food and nothaving customers. It?s the workers that are causing havoc. So unprofessional lacking curtesy. Lord help us all. Still no carsbehind me yet. I guess he?s still having that conversation at the speaker Read more