Reviews for Jack in the Box in Oceanside, CA
I went to this Jack in the box location after work and I orderd 20 tacos and 3 cheeseburgers and 1 Grilled chicken salad. When I... got my order I didn't get my salad and I told the lady at the window that my salad was missing, she then said that I saidchicken sandwich and I told her no I said grilled chicken salad. So she then tells me ok I will give you the lettuce and you canput the patty from the sandwich on the lettuce. I was tired so I said fine. I get home and I see that she only gave me 10 tacos!I called several times and call went straight to voicemail! So I get back in my car after a long day of work and it's 10:30 pmmind you I go back and this time I go inside and she looked at me and she asks me can I help you? I explained to her yes I wasjust here I went through the drive thru and you messed up my salad order and I get home to see that you only gave me 10 tacos!And she asked me if I wanted to place my order! I said no! I already paid and I want my other 10 tacos! When I looked at thewarming plate there was a big mountain of pre made tacos there! I told her that I already paid and I am not paying again. Shegave me my 10 tacos and that was that. This is not the first insident at this location 1900 mission ave. The service is badthere. They need to have a person that can understand English and take the orders correctly. My family have been customers therefor Many years but if this bad service continues then I don't want to go back. I am pretty sure that she is the manager at thislocation. Read more
They always forget something in the order, happens a lot lately, before it was cool.now there rushing,and I understand it gets... busy,but happens to often.I Try to call several times no answer ???? Read more
I enjoued this place the burgers were hot and fresh. The fries were too 1st time coming here because I'm from the East Coast. So... we don't have a Jack In the Box or In & Out. If I had to choose between the 2. I would choose Jack in the box. Double baconcheddar burger with the fries. Read more
Went to this Jack in the box and could not get service due to the workers sleeping and one was on the phone.. it was around 2:30... in the morning at least an hour before posted closing time... the open sign was even lit up... Read more
Don't go to this Jack in the Box! Very poor service, staff never can get your order right, there English-speaking is very bad.... They always have an attitude like they hate white people. Jack in the box needs to get a new crew at this store and quit tellingpeople that they are sorry for your bad experience. Your bad experience is everytime! When you read the reviews! They areall bad at this store! The few good reviews are written by the employees! YES we know that trick too! Read more
We came through the drive thru and had a very difficult time understanding the drive thru worker which made ordering difficult.... She was very short with responses and seemed frustrated that we had difficulty understanding her. We ordered kids meals plain(no sauce or veggies) with added bacon to the cheeseburger. However, when we received the food it had the sauces and veggies. Wereturned to drive thru lane and the cashier was refusing to fix the cheeseburgers because they ?can?t? do that. After going backand forth the cashier finally switched out the cheese burgers. All of the back and forth was unnecessary and a simple fix of theburgers would?ve been enough. Mistakes happen but when asked if it could be fixed and told multiple times ?No? is when itbecomes a problem. Read more
The crew is VERY polite, and they do their best. I've been asked to pull over in drive thru once, and I had to go inside to ask... about my order. Turns out they forgot about it, so I just asked for a refund. Today I ordered the popcorn chicken with curlyfries. It wasn't bad, but KFC does it better. I'd only order it again for the spicy chicken. I didn't eat the curly friesbecause they were stale. Which was a bummer, the curly fries are usually always good, but these had the taste and texture offries that were left out and then reheated ???? I even separated them from the chicken they were so gross I still like Jack inthe Box, but I definitely have to think about coming back to this one. Read more
Lady taking my order was helpful and sweet. She asked if I wanted condiments which I thought was nice. She even gave me a few... more packets of ketchup. Food was nice and warm. order was complete ????. 2nd time here and my experience was great. Read more