Reviews for Cold Stone Creamery in Oceanside, CA
It made me so sad to only see ONE worker on a busy Sunday. The worker was struggling and I hope that they got a break because... there was at least 15 orders while I was there. Manager needs to do better. Read more
Refused to sell me ice cream because I was medically unable to wear a COVID cloth mask (ADA violation) and now will not accept... cash (aka "legal tender for all debts public and private"). Plenty of other better ice cream establishments in the area thatdon't treat you like an infected, second class serf. Read more
Closes at 10 PM you say? NOPE! They shoo you away at 930 PM by telling you "We're closed" as soon as you walk in. They don't... even say "Hello welcome to Cold Stone" they just tear your hopes and dreams of ice cream as soon as you open the door. Read more
Went here on Sunday with my wife and son, you may be asking why I?m writing this on Tuesday, Well that?s because I was going to... let it go, but it made me so mad I don?t think I will. Left the BBQ place down the street in a great mood, decided to go tohere. I haven?t been to a cold stone in 5ish years, and apparently for good reason. I was looking at what I thought was cookiedough ice cream menu, and she informs me ?umm? that?s cookie dough?, but it wasn?t what she said, it was how she said it. Iapologized and asked her for just some regular cookie dough ice cream in a waffle cone, she told me they?re out of waffle cones,and they only have bowls. Hey no problem, just as good. So she sets a bowl of plain ice cream on the counter and I noticed it?sliterally just a bowl of vanilla. I asked ?does that not come with cookie dough or anything in it?? And she responded with ?youhave to ask for it? so me, confused, because I ordered COOKIE DOUGH ICE CREAM, asked if I could have some stuff in it and shesays ?I already put it in the bowl, I can give you some toppings? and I would think maybe I?m at fault, if my wife hadn?tordered the confetti cake ice cream, and also received a bowl of plain ice cream. It was $18 for what could have been a betterand more pleasant trip to MCDONALDS. My wife and I both worked YEARS FOH and BOH in several restaurants before our current jobs,and your staff that day is the bottom of the barrel in professionalism and courtesy. Took two bites of it and threw itout. 1/100 wouldn?t recommend. Read more
Really rude girl behind counter insisted they were closed at 930 after we already waited in line 10 minutes, an hour and a half... before their sign said they were closed (11pm). Again, if you don't want to be open don't lure me out of my house with thepromise of ice cream, and maybe turn off your "open" sign.... Read more
FOUND A SCAB IN MY ICE CREAM!!! It was really big and brown and hard on one side and all white and fleshy on the other!! So... disgusting. They also did not wear gloves. Came from Canada and was so excited to try cold stone. Never been so disgusted at afood service in my life! Read more
Loved the service tonight. Asked if they could describe the Lucky Charms flavor to me and they said ?it?s like the cereal?. So... informative and helpful, thank you :) I?ll be back the next time I want a statement of the obvious. ** side note: grateful theylet us in because they closed right after we walked in which was still 30 minutes early. I?ve read the reviews and I?m startingto think these guys are just lazy lol. Read more
Good service and great ice cream. Never disappointed stopping in here for a treat.