Reviews for Steak 'n Shake in Ocala, FL
Pleasant and efficient attendant. However, you made an attempt to do some things to make the outside look good such as bark but... that's all you did. The parking lot is moldy and needs cleaning there's weeds growing up through the white rocks, there's mildewand dirt all up in the fascia. So sad to see a mess on the outside. Read more
They make you enter your pin in an attached machine for your debit card through the window Instead of running as credit, Makes... no sense,with the dangers of entering your pin number. Giving all access to your account away. Hell no I told my wife never dothat again tell then to run it as credit. Spoke to the manager asked for the receipt which I didn't get the, still didn't getit. Supposedly our order was wrong. I wouldn't come here again, hope the food is good... The food was good. Read more
I do not care for their "steak burgers" but their onion rings are some of the best that I've had! Their milkshakes are also very... good, but they have recently switched to paper straws that collapse & fall apart when you're just starting your shake Read more
This is my first experience at Steak n Shake and unfortunately I'm unimpressed. The lobby is clean and well lit but it's very... smokey. The food is decent but nothing to write home about. They received an extra star from me because their staff is verynice. Also, the bathroom is fairly clean but the soap dispenser doesn't work. I had really high hope because I've heard goodthings but the only thing this location has going for it is its staff. Read more
I will admit it's been at least 2 years since we've been to Steak 'n Shake. Zero human contact. You have to order and pay at a... kiosk. Took a minute to figure it out. Self serve on the drinks. No sugar in sight for the unsweetened tea. Then they put yourfood on the counter, call your name and walk away. The place was empty. Two other customers in there. Very unfriendly place. Read more
The store was really dirty, every table & the counters. It's hard to customize an order with kiosk only ordering... Getting the... books attention while their busy cooking to discuss the customization ; hoping they remember & can pair it with the right orderbeing put in. Food was o.k., but the shakes were delicious and many sounded good. Read more
Very disappointed was out of ice in the soda machine asked for some ice and acted like it was a inconvenient to get the ice... for the customers. Got a bowl of chili witch use to love but the chili we got was 95% beans ( wheres the beef )and had a verystrange taste. The restaurant was not clean the floor was so bad your feet was sticking to it and trash was over full Read more
The drive through has got to be the slowest in the nation. I sat 7th in line for a half hour and moved forward 5 feet. I got... flustered and left. Went over to the Burger King next door, Gave them my order and was eating my hamburger in 7 minutes. If yougo here you better have lots of patience. Read more