Reviews for Papa Johns Pizza in Ocala, FL
Thank you all ... quality product delivered timely and under adverse conditions. Sara and her team hit a home run and earned my... loyalty. Read more
Ordered at 5:00 tracking said order would be here between 5:30 and 5:40. Pizza was still not here by 6:15 so I called the store.... The manager apologized and said they were shorthanded and that the driver left 17 minutes ago and we were the first stop. I only live 15 minutes from Papa Johns so he should of been pulling in while I was on the phone. He said he could cancel the orderor give me a free pizza the next time. I was so stressed about the whole situation at first that my husband said just cancel it.Then I felt bad about it so I tried to tell the manager never mind since the driver was on the way we will just do the freepizza but he hung up on me. I called back and tried to talk to him but he got an attitude about it so I just hung up. TOTALLYDISAPPOINTED!! I guess I won?t be ordering from them anymore. Read more
Several minutes late. As of right now, still haven't received my pizza even though I ordered back at 2:05 p.m. I guess I... should've stuck with another pizza place. Read more
I just want to give a shout out to Sarah, who delivered a large order out to a secluded house in Marion Oaks on Friday June... 17th. I made the order online from a friends house, not realizing that when I told her to text or call me if she had troublefinding the place that I was unable to receive texts or calls. Around the 1 hour mark when I checked the order via tracker andit had been labeled delivered, I tried to call the store directly to find out what was going on because I had no food. Icouldn?t make the call from my cell (which is when I realized my phone wasn?t working in this remote location) and used myfriend?s phone to try and call the home location. After 10 minutes on hold and still no pizza, I tried contacting the chatcustomer service personnel who redirected me to contact the home location. So I called back and while on hold for an additional20 minutes, Sarah showed up with my order. She explained how she tried to contact me (which I received all my missed contactsfrom her once I drove back toward town later that night) and apologized for the lateness of the order, though it was absolutelyno fault of her own. I tried to call the home location back the following day to adjust her tip and sing her praises for herdedication and diligence (I get lost every single time I go to this friends house, even using GPS?I would have definitely goneback to the home location in frustration) but was again unable to get through. I imagine they?re short-staffed so I'm hopingthis message reaches the location and the ears and eyes of those who need to hear it. The food was great despite it taking along time to reach us and Sarah deserves a raise and definitely a bonus! Thank you again! Read more
Ordered one large 3 topping pizza, 1 brownies, 8 wings and a 2-liter of soda. Total with a $10+ tip was around $65! Not only... is the price getting ridiculous but the delivery service is horrible!!! It took 1 hour and 20 minutes to arrive just to havethe driver say he forgot the 2- liter at the store. The store is only about 8 minutes away from my house, the pizza arrivedbarely warm. Needless to say I?ll never order from papa John?s ever again. Read more
Pizza was delicious! Delivery was prompt and courteous! Excellent. Will order again soon.
Order on a Monday afternoon and it took 20 minutes passed the given time, so I waited 45 minutes. It was only one pizza! Got it... home and the dough was still raw near the edge where the sauce meets the crust. The guy at the counter is like d of odd/rude aswell. I love Papa Johns but go somewhere else! Read more
Been trying for 30 minutes to order delivery online but won't let me. Def will take my business somewhere else