Reviews for Taco Bell in Oakwood, GA
Went to this location for the first time in a while and remember why I stopped going. All of my tacos were bad. Had a very bad... taste to them like the corn in them have gone bad. Won't be going back to this Taco Bell anytime soon for the second time.They really need to make big changes to this location. Read more
I have been here 3 times in three weeks. The first time was on Saturday night. After much waiting I was informed that they were... OUT of beef! No sign closing the drive through, informing the public, just letting everyone drive up to get the news. Two weekslater, on a Friday, I was informed of another beef shortage, in which a 30 minute to 1 hour delay would be instilled until anemployee arrived with more product from another location! The third time was last Friday, when I was informed that their systemwas down! That excuse for me, was the only one I thought semi-exusable. The others an utter failure in management and policy.What are the odds that in 3 weeks this would happen to one person? Pretty darn good with this kind corporate structure andtraining. Can you imagine McDonald's being out of beef, not once, but twice in two weeks on the busiest days? How do you not seeyour stocks running low? How is this inventory not computerized with fail safes? Not to mention walk in dining is unavailable.Why the let the drive through back up? Why let everyone sit there til so exasperated they drive off. A sign at the start of thedrive through Should have been posted on all 3 occasions, not sticking some sheepish high school kid at the orderboard,announcing the managements sheer abundance of stupidity and lack training, after a 20 minute wait! Inexcusable! Neveragain, I promise you, will I darken this doorstep! Read more
We ordered our food at the drive threw window at 10:20 pm. When we got to the window to pay you could here a party going on... inside. A bunch of teens screaming. Since the dining room was closed we had to drive around, park and wait for our food. We gotour food at 11:00. We waited 40 minutes with about 10 other cars outside. That was ridiculous!! If you can?t run a business,don?t have one!! Read more
The food is good, but the employee attitudes and wait time makes it a horrible experience. I ordered nachos and cheese and a... burrito for my lunch break and took 20 minutes for it to be done. There was no line in the drive through, but then they had mepark for those 20 minutes. It's very deceiving when you think you'll be in and out for a quick lunch break only to have to waitthat long. I've worked in fast food before, and 20+ minutes is way too long for a customer to wait. We tried to keep thingsunder 4. It's fast food for a reason. Read more
Placed an order for several meals, and asked for just meat and cheese. They put lettuce on everything, which was a simple fix to... go inside for them to make it right. I guess it was the shift manager, the same who took my order, had the worst attitude. Then,I'm hoping I'm wrong, the manager was in there with a button down yellow shirt and basketball shorts. He paid me no mind at all.Finally got everything fixed and got home, to find out the burrito I received was wrong! I got a Frith burrito instead Read more
This location used to be great but has gone downhill recently. Waited almost 15 minutes just to order and when I finally got to... the window, they made me park to wait for my food. I had to wait for almost 30 minutes just to get a few tacos. Other peoplewaiting were just leaving instead of waiting and couldn't get refunds without going back through the line. The staff membersrefused to open the doors to the dining room to 2 separate customers asking for refunds and it was only 8pm. They're not shortstaffed, there were at least 6-7 people that I saw between ordering and staff running food out to the cars. When I finally didget the food, all of my tacos were wet and greasy for some weird reason and it caused the bag to bust when I picked it up again.Horrible service for what used to be a great location Read more
I was not happy with the quality of our order this evening. We frequently use this location and it's usually decent, but not... tonight. The soft tacos had more lettuce than meat and cheese, and the cinnamon twist tasted like straight chemicals. Sodisappointing. Read more
What is online to order is different than what's on their menu. The cravings box shows 3 items to add and a drink for $6.49.... When you order in store is different and you can't modify. Was told to order online after sitting in line forever. Time beforethat i sat in parking lot 20 mins waiting on my food and watched people drive off without a refund and my order wasn't as Irequested. Never again! 2 combos was $31...I can eat somewhere else cheaper and better food and service! Read more