Reviews for Thai Express Restaurant Oakville in Oakville, ON

Service was terrible. The gentleman behind the counter lacks personality and is rude. Food was bland and served in a cardboard... box that leaked. Update Aug 12th, 2021 - my wife reluctantly went back as I had been admitted to the hospital. With limitedoptions I was really looking for a good meal I am used to at other Thai express locations. Sadly, nothing had changed. Samerude service and refused to make a custom order even after my wife suggested to pay for it. Food was slightly better than lasttime but not enough to ever go back again. Read more

There is no professional staff in here. I write this comment from doordash delivery. This is the worst store that I ever pick up... order. Called 10 times, wait for 20 minutes and nobody pick up the phone. They don't care about their customer order also theother delivery partner. First and last time pick up from this location. Read more

This is the only Thai Express opened in Oakville for now. No pick up orders, can order from Doordash for delivery. High quality... dish and fast delivery. Read more

This was my first visit. The service was horrible. The menu was slightly ambiguous because step 1 was to pick a protein and step... 2 was to pick a dish. My question would?ve been if I picked beef for step 1 and a chicken dish for step 2, wouldn?t theycontradict each other? When I approached the man at the cash register he immediately gave off a rude vibe and a ?don?t askquestions? tone. I just read some reviews here. Clearly I?m not alone and things haven?t improved in months. Read more

You CAN park just outside to the east of this food court location for free for 15 minutes! Just be sure to get a ticket for the... free 15 minutes from the machine. They make most dishes within about 10 minutes allowing you to get out just in time. Foodoverall is quite good for a quick-service counter and portions are fairly large for what we order. The service here is notparticularly friendly overall but it varies by person and isn't a big problem for us. We've been going to a Thai take-out placein Bronte lately instead but this is a good option if you're in NW Oakville and need your food quickly. Read more

The food is delicious but the service is terrible! I am a staff member at OTMH and ordered a pad thai on my break. I don't... normally eat at Thai Express so am not familiar with their menu. When I approached the rude, grumpy looking man at the register,I asked him what flavours of pad thai there was. He rudely said there were many kinds and pointed to the sign above his head. Icouldn't see the small writing too well so I was having difficulty finding the flavours. I asked again him what were theflavours. He again said in a "you're-bothering-me-by-asking-a-question" kind of way and said we have 3 flavours and pointedabove his head again. I rushed to order a beef pad thai as I was uncomfortable with his tone and behaviour toward me. I have hadpad thai in the past and faintly remember ordering a spice level (mild, med, hot) but I was not offered that and I was tooafraid to ask the rude man again for fear of him being rude to me again. It was also annoying and inconsiderate to me that theman cooking the meal and the rude man at the register began to speak their language as the food was being cooked. I had afeeling they were speaking badly about me as they looked at me a few times during their conversation. I have to repeat that thefood is very good at Thai Express, just the service is terrible at the OTMH location. I visited the location on Friday Nov 13th,2020 at approx 1:15 pm. This may help you identify which employees were working that day. I will return to Thai Express, justnot this location. Read more

A small Thai express located in the Oakville Trafalgar hospital. It is such a boon for the attendants going to the hospital and... getting good quality Thai food. Great service to the people I had a Tom yum soup and added the sauces to my taste.....yummy. Read more

Rude service. Tried to give me hot food fresh off the wok in a plastic thin container. When I asked for another container they... tried to charge me stating it?s from head office. I told them I will never come here again if this is how the serve people. Thenthey were arguing in another language in front of me. Read more