Reviews for Harvey's in Oakville, ON
Whenever I need a late night pick me up, I come here to grab the poutine. They never skimp on the gravy or cheese curds, and the... poutine makes tackling late night work at home tolerable once I have something filling to get me through Read more
Absolutely HORRIBLE! Do NOT go to this harveys whether it's take out or dine in, the staff is extremely slow, unorganized & just... don't seem like they know what they are doing, look very confused. I have been to other Harvey's restaurants before, they are abit slower as expected as they cook food fresh but to have my burger sitting in the heatfor 7-8 minutes while I can seeemployees looking at it & not sure what to do with it is almost as it has a disease blows my mind. Sat in dine in for solid 20minutes without my food just waiting Read more
Every Harvey's that shares its location with Swiss chalet is garbage! This location by far the worst I got a Buffalo putien.... Gravy watered down filled the container half full of gravy. Gravy was cold and the chicken had been under a warmer probably fromthe day prior. Disappointing is the best way I can put this. Had 3 bites and the rest of it went in the garbage where itbelongs. Read more
slowest drive thru ever. they dont start your onion rings until your burgers are done easily takes 30 minutes to receive a... burger and onion rings. the manager does nothing and sits in the office. needs an entire employee training overhaul. also thecashier at the drive thru order was also the one topping the burgers a clear violation of food safety protocal. Read more
Like the other reviews said, the service here is always extremely slow. Buddy and I went in the other day. First ones in at the... start of the lunch rush. They only had two girls on the counter. One taking orders, and the other putting toppings out. Anotherone girl on drive-thru, and one dude cooking. We order, then had our burgers stuck under the heat lamp. Nobody tells us why.Apparently no fries were ready. We're waiting over 15min. A big group comes in. Staff proceeds to mix up everyone's order.Someone else got our food, so they had to make us new burgers, which we again had to wait for. Food was alright and therestaurant is clean, hence two stars, but the whole thing came off as pretty bush league. Looks like the two girls they had outfront were handling a ton of Swiss Chalet orders as well. Staff seemed very frazzled. And it's not the first time we've had towait a long time for our food at this location, despite just ordering the bog standard burgers. As someone who's both worked infast paced retail, and now manages team resources, this is 100% a management issue. There's a ton of fast food competition inthe area. Even the other Cara restaurants in the plaza don't have this problem, let alone the other chain burger joints. And ifthere are delays, just be honest about them instead of leaving customers standing around wondering what the heck is going on. Read more
Great customer service, specifically Alyssa was so lovely to deal with in the drive thru. There can be a bit of a wait but its... a better" fast food option. Read more
Been here for the first time. And my experience is really bad they were paying more attention to drive thru people while I was... seeing my burger sitting under the light. Patties and poutine was cold. Advice not to come inside for order. Hope they areserving better on driv thru. Read more
Went to the drive through at the Burloak and Wyecroft location to pickup dinner. Kids were really looking forward to it. When I... got home, we were missing multiple items from the order including the toy from the kid?s meal. I phoned them right away but thecall went nowhere. I filled out the on line survey and left my contact info, and?.nothing. I have tried calling back a fewtimes with the same no response. What?s the point of giving contact info if nobody picks up? They had no trouble picking up mymoney though. Read more