Reviews for Rook Coffee in Oakhurst, NJ
By far the best rook location. Staff is super friendly and I've never had any issues with my coffee.
Very good iced and hot coffee. We work for Safe Care Ambulance and visit all the locations - mostly freehold on Main Street. We... all love going there. Wish they French vanilla creamer. We would gladly accept our new position of project manager of socialmedia. Can pay us in free coffee. Read more
Coffee is great. Would be awesome if they got nitro coffee. Always pretty busy but wait is reasonable considering
I used to love the commitment to customer service at Rook but it?s been going downhill. Just went to big Oakhurst with my wife... and two kids. Ordered from the app and accidentally put in the wrong location. They wouldn?t make the coffee for us there, butinsisted we either pay for another or drive to the other location. I showed them the order and it didn?t matter. Come on, Rook.I don?t think it?s worth losing a long time customer over one coffee. Read more
If you have 20 minutes to wait for your coffee, then this is the place for you! The coffee is good, but not worth the wait,... cost, or the attitude of the employees.... it seems they more interested in the internet business than the customer standing infront t of them! Read more
I just love that they don?t charge extra for having a dairy allergy and have a wide range of options for dairy-free milks. One... issue: ?Karen? and her friends have moved into the area from maybe Brooklyn? Maybe from a swamp nearby? (though they?ve alwaysbeen here but the pandemic made them...worse?) and for some reason she?s (or he?s) always at rook yelling at an employee when wepick up our order. If you don?t want to wait for your coffee then try making it yourself? Give these hard workers a break. Itmust take every ounce of will power not to tell a rude customer to go f#%k themselves so they deserve a lot of credit just forthat! Read more
In the midst of the Covid era Rook has adapted well. Make sure to download the app and order in advance. You'll receive an... approximate time of when your order will be ready, I think it may be exaggerated - my cold brew was going to take 20 mins - itwas ready shortly after I arrived - about 10mins. Approach door and employee will ask your name and grab your order. Read more
Love Rook! Nice staff. Timely orders. Coffee is yum. My favorite barista is no longer there. Kayli was the best! Bring her... back!!! Read more