Reviews for Jimmy John's in Oak Ridge, TN
First time in the lady making the sandwiches was super helpful. The gentleman at the register also was good with recommendations... excellent sandwich I will be back, on mother also love the sandwich we got the big one. Read more
Last month, I ordered online. Once I got my sandwich, there was no meat. Only lettuce. I double checked my order and confirmed... my order. I called them and they told me I needed to be more careful picking up orders because I grabbed the wrong one. Myticket with my name was on this sandwich. Whatever. Didn?t really bother me. Flash forward to today. I do an online order at7:44. It is now 8:40. Closing time is in 20 minutes. There has been no status change and the employees will not answer thephone. I basically just sat $15 on fire. I will update this review if I am refunded or the situation gets resolved. It is now9:15. The store is closed and no employees inside. Order still says it has been received. Pretty aggravated now. Will update ifI?m refunded Read more
I love a good sub and Jimmy John's makes my favorite. As many of them as I eat you'd think I would have had a bad experience.... This specific location has always been fast and courteous. I came in today for lunch and they were very busy but they werefantastic. Service was fast and friendly for not only me but for every single person that came in while I was in the building.Absolutely fantastic! Read more
The staff was super friendly. My sandwich was delicious. Love their kickin ranch. Definitely will be back.
The sandwich was ok. I asked for no tomatoes but that?s not big deal. However, they must not care about food safety because... they constantly go from touching the register to touching sandwiches without washing their hands or changing gloves. Read more
For this location only 5 stars. They always take care of me and my family. They make sure everything they use and touch is... fresh, they keep all my food off the counter to make sure there is no cross contamination as I have celiac disease and have tobe gluten free. This is the only location to do this for me and the only location that NEVER complains about pulling a freshbatch of tomatoes from under the counter, digging to the middle of the meats and cheese just to be sure it's safe for me, theonly location to be happy to do it, smile and have a real conversation with me as they're preparing my food. Best of all, it'sbeen a few months since I've been in to order..... they remembered me and my usual order!!! I couldn't remember what my familynormally orders, long day in retail for all of us no one wanted too cook. These guys remembered me and what my family ordersdown to what goes on which sub!!!! Read more
Outstanding sub shop! Service has always been amazing and the subs are the absolute best. I?m rating 5 stars because of these... reasons because I do love Jimmy Johns. However, interestingly enough I noticed that they do not have their hours posted ontheir door or anywhere inside. Hmmm! Chatting with them while my food was being prepped they told me that they close at 10pm andopen whenever the bread is ready so it?s best to just watch for the open sign. I pointed out that doesn?t really help me if Idon?t know generally when to expect it to possibly be open by. Is it around 6am, 9am, 11am, what? ???? I get her point thatthey would open early if bread was prepped but some general hours with a disclaimer underneath would be helpful for the public.She kindly said she would pass along my suggestion to Jimmy John himself. ???? Again, outstanding customer service and food sostill worthy of a 5 Star review. ?? ?? ?? ?? ?? Read more
Having formerly worked for Jimmy John's I can it's still a great atmosphere. Food is a little pricey but bread is baked fresh... every day and the ingredients are made fresh every day. Read more