Reviews for Hibachi Burger of Oak Ridge in Oak Ridge, TN
I haven't been here in a year or so, but went last night. Got Togo, the 2 men working were very nice and just seemed busy which... I get. Please write on the boxes if there's a special order. I didn't check the boxes after I left which was my fault butoverall it was delicious. Will definitely be back Read more
Food was delicious! And the employees worked hard and kept us informed about our order. I'd order food from here again.
Owner called and the issues were resolved. My daughter's wrap was redone and she loved it! And the owner followed up with a... call to make sure everything went well. I had to change my rating to reflex their willingness to make things right!! Thank youAlex and Nick, we will definitely be back!!! **** Went for a remake of a sandwich that had been made incorrectly and was toldby manager that it could not be done because they were under new ownership. Asked for owner and was told he was busy. This tripwith gas prices was expensive. We had come from Knoxville to Oak Ridge and turned away with no effort to contact owner. Whathappened to customer satisfaction? Read more
A go-to for me and my mom when I visit - haven't tried much of the menu as we almost always get the hibachi chicken... (delicious!). They're happy to customize which veggies you want included if you want, and the portions are very generous. Mypersonal opinion: don't bother with the soup or salad - it's just okay. Things are cooked to order so I'd recommend gettingthere / phoning in your order early if you're going at peak lunch time. Read more
Let me first say this place seems solid overall. They seem to make solid food. But as I was waiting for a delivery a gentleman... came in because they prepared two of his burger incorrectly. They would not refund him. They would not remake it fresh. Theysimply took the luke warm patty off of the old burger and place it in a new bun. The customer was very polite and just acceptedthis poor customer service. It was enough for me to never eat here, and it was not even my own experience. FYI the customerdid politely ask multiple times if he could get a refund or remake. So this is NOT a case of the customer was fine withredressing old burger. This was a case of "We will redress the old burger and nothing else so deal with it". And the customercould make a scene or deal with it. Read more
LOVE THIS. HIBACHI AND GOOD AMERICAN BURGERS!!! I got the Bacon Blue Burger with onion petals and it was phenomenal. Fiance got... Hibachi with Shrimp and Chicken Will be back for sure. Read more
First time trying this place, and it was SO GOOD! I got the Hibachi burger, and it was delicious! The fries and fry sauce were... also very good (especially the fry sauce!). The staff was also very friendly and helpful. Overall great experience, and I willdefinitely be back! Read more
Food his is excellent! The hibachi Chicken is very very good and piping hot. The young man that is manager was very friendly and... chatted while he prepared my food. Super cool guy. Eat in area leaves much to be desired. Its tired and flat but hey one comeshere for the food! Read more