Reviews for Dunkin' in Oak Lawn, IL
I also wish I can give this location a zero. I come to this location every weekend and I always order on the go and walk in.... Everytime since I've been coming to this location I have to wait til one of the like 5 to 6 people behind the counter sayssomething. Meanwhile some of them behind the counter looking at you like you did something wrong. BTW my food was just placed onthe counter when I walked in. The last time I was in there I over heard the manager tell one of the girls for inside pick upthey need to put it on the rack they have inside. Why can't they hire people who can actually listen. This location is closer towhere I live and I don't think I'll be coming back to this location again. Read more
I try to stay away from reviewing fast food chains. But the service here was terrible and the team here has been rude on... multiple occasions. I visited 3x and that was my fault. But each time they overcook, bubble up, and burn my wraps...the evenworse part is that it's never warm when I get them. It's like burnt cheese in a bubbled tortilla. Yuck. For the rude part:Instead of telling me at the order box which items they were out of, they rushed me along and waited to tell me when I got tothe window that they were out of the syrup I ordered. No apologies, no thank you after I got my items, just which syrup you wantinstead? Read more
I ORDERED AVOCADO AND ROASTED TOMATO TOAST! THE LADY GAVE ME HUMMUS AND ROASTED TOMATO INSTEAD. I TOLD HER I ORDERED WITH THE... AVOCADO AND SHE ROLLED HER EYES DIDN?T EVEN APOLOGIZE ABOUT THE WRONG ORDER. TOLD ME TO PULL UP FRONT. THEY SCRAPED THE HUMMUSPUT AVOCADO AND GAVE IT TO ME COLD!!!! SO DISSAPPOINTED WITH DD!!!! Read more
Every single time I com here. It?s absolutely horrible. I get the most simplest drink. This doesn?t even look good. And why is... it everytime I get a coffee it looks like a pint a Guinness. Coffee shouldn?t have foam on the top unless ask for cold foam.Theyalways find a way to screw it up. There coffee is always freaking burnt. The girls and the guys that?s work there are always sorude. And every time I ask for Splenda in coffee they never put it in. If I ask for a lemon on my ice tea they never put it in.It?s horrible. They used to be so good. NEVER EVER go there if u really want a coffee. You will be very disappointed and it willruin ur day. You get one good coffee once in a blue moon. They need to fix there customer service and their coffee!!! Absolutely horrible. Fix it Dunkin. Read more
I don't think I've ever gotten a complete/correct order from here. They always forget something. Order a coffee and two donuts?... You'll only get one donut. Order just a regular coffee? They'll forget the sweetener. Make sure you check your order thoroughlybefore driving away. edit: Today my muffin was still raw in the center. Read more
WOW FUN! I picked my 6 year old grandson up to take him out for doughnuts , chocolate milk and coffee. We sat down at a table... to visit and enjoy our treats. Some 20 or so year Olds came in. They were excited, they were talking. Then they startedsetting up a few tables with different items, next they put up a banner. I knew something was going on because of the angle Ididn't know what. All of a sudden two of the young men were gone, they were replaced by 2 giant cups of dancing coffee. Noreally. Then a man gave us each a gift card. It was a radio station US99, country music. So music is playing, coffee cups aredancing also tickets for a concert were given away. We had a great time. Living in and near Chicago is fun you never knowwhat's going to happen. :) Read more
My first time at a Dunkin Doughnuts. Very nice, Clean and friendly. And the Coffee and Doughnuts are awesome.
THIS IS THE WORSE DUNKIN I HAVE EVER BEEN TOO!! Employees are so rude and don?t know how to treat customers. I miss the old... Dunkin crew from last year these new employees don?t know how to act. Read more