Reviews for Starbucks in Novi, MI
Staff was rude no personality. They were just the worst
The 2 ratchet girls who takev30 minutes to make drinks poorly while cussing and laughing need to be fired, there ate kids in the... mall!!! Terrible Read more
The batista, a gentleman was so rude and unorganized. While I was waiting for my drinks he made 4 wrong drinks. And when he... addressed me as I was waiting on a portion of my order. He asked in a harsh tone, "what else are you waiting for?" Read more
I?m not one to complain as I too work in the service industry but I felt the need to write this review. I have had my fair share... of difficult shifts, difficult costumers, and just plain rude costumers and yet I have never reacted in such a poor manner asboth the barista and the manager had and to a costumer (I was in line but witnessed it). I recognize that things get hecticaround the holidays, however, it was unfortunate to watch their behavior as they not only embarrassed themselves butunnecessarily embarrassed the costumer as well. Hope they can do better in the future Read more
We went in to get a drink and immediately left. Both of the workers were wearing their masks improperly. One of them was wearing... her mask so it exposed her mouth and nose and the other man had his nose exposed. They didn?t try to fix them. They were likethat when we came in and like that when we left, while taking orders from other customers and preparing drinks. No thank you. Read more
The person working here never asked what size I wanted than gave me a large. I never said I wanted a large. I had a line behind... me so I didn't want to make others mad to re make my drink and for other people to wait longer. Read more
I waited for 10 min until the cashier employee counted his tips and then 10 min for my order. The worst experience I've ever had... at Starbucks store. Read more
Slowest service ever received. Employees were more focused on whatever conversation they were having than attending customers.