Reviews for Dunkin' in Novi, MI
I was there less than a week ago, prior to that I been two times before, I was pleased with the two prior times, except this... pass week, The lady with purple or maroon turbin made my egg and cheese on an English muffin, it wasn?t cook according to thefood temperature. The English muffin was hard, because it was cold, the cheese wasn?t melted had to be done again. The sandwichwas a little better, but still. The aforementioned female who made my breakfast sandwich the first time gave me an angeredlook. Don?t know if I?d revisit that location again. Read more
Thanks! I picked up a large order this morning and even though they were short staffed it was done on time!
I love the Dunkin App. The coupons in the app helps take the guesswork out of my online order. Ordering online makes it a quick... walk-in to pick up my items. If you don't order in advance you usually will have to wait in a long line. This location is prettybusy. I am not a fan of the parking situation either. Read more
Since Dunkin was bragging about their Pumpkin Latte in the advertisements, I thought of giving a try but it ended up terrible.... The so called PUMPKIN LATTE was more ice, little milk and a little flavored powder. Didn't taste good. Employees have zeroexperience in preparing such Lattes and Coffees. Read more
No signs saying "no drinks," so I waited in line for the barista to deny my order, then only charge me for only 2/3 food items.... I then had to wait in line again to buy my 3rd food item, which I later opened to find was burnt. Read more
Employees are just awful. Had a lady say they don?t do frozen coffee?s (which is obviously not true) and then had another... employee come over to assure me that they don?t have them. I had to use small words and show a photo for them to understand.Still got the order wrong. Have never gotten my coffee order correct either. The employees really struggling with English whichis fine but causes a lot of issues. Read more
Been coming to this store for more than 11 years. Since I moved to Michigan. They had good baristas, bad baristas over year but... I can honestly say the place became at its lowest point ever. I will permanently boycott the store. The majority of baristas nowdo terrible job. I order online and I come to find more order not there, when I get my coffee. It is always spelled over thecup. Baristas with except to 1 young lady are rude. 8 out of last 10 orders I come to store to find out they don?t have what Iordered (if u don?t have it why I can order it online). They would try to force me to take replacement and sometimes ask me topay the difference. Seriously. Last incident was yesterday I came for coffee and donut (they were out of donuts). They give methe coffee and told me all we got is mini donuts will I don?t eat them. They didn?t gave me anything in place of it as if thatis okay. Worst DD ever. I am better off driving to Tim Hortons which is a block more over getting ripped off. I will reportthese actions to DD corporate . It is not even 10 times this happen this year. One time I ordered tea in counter after I paidthey told me we don?t have this flavor and gave me regular cold tea. For Real !!! Read more
Doughnuts are usually stale. Special drink prices seem high. MAJOR language barrier. Made me feel like a bad guy when i told... them very politely that my order was wrong. Read more