Reviews for Wendy's in Norwood, MA
Terrible experience, trying to get lunch during work break. Slow, under staffed team. No cares. No ?I apologize for the wait?,... nothing. I patiently waited an hour in line. Got to register & finally left as they were still not taking my order after 8additional minutes standing there. We went to Burger King and it was much better and quicker and friendlier. I understand a lotof places are understaffed but that is ridiculous!!! Won?t ever be back!!!!! Read more
Well, I used my mobile rewards for a free burger and didn't get it. When I went back and told them they said I wasn't supposed... to get one. I showed them the app that I used my rewards through a mobile order they called in a manager. I explained to her theexact same thing and she said I still wasn't supposed to get one even after I showed her on the app. Then they got anothermanager and she said yes to the burger. After the arrangement was made, she then yelled at her employess and clapped her handstogether to get back to work. Found that to be very disrespectful and rude to shame your employees in front of a customer. I wasbothered by the manager's actions towards her employess. But, hope that the staff has better knowledge of the rewards system aswell. Read more
Worst Wendy's or fast food I've ever been to. Wish I could give 0 stars. Takes at least 30 minutes to go through a few cars... every time. No idea what the workers are doing in there. Take forever to take orders and forever to make food. Place should berazed to the ground. Read more
Waited in line for much longer than should be necessary. Just sitting at the speaker waiting to have my order taken took five... minutes. Based on many other reviews, this seems to be common. Debating calling corporate to let them know Read more
This Wendy's is the only one in the area so it should set the bar for its competitors. Sadly it does not. Nothing 3ver tastes... fresh and things come to you lukewarm at best. Everytime I order burgers I always specify plain, and every single time it hasall the toppings which my kids won't eat and I end up wasting money. The soda also tastes funny too. The line is always backedup and coming in from 2 different sides, the highway and a side street causing traffic jams in the parking lot. The customerservice is pretty much always lacking as well. Read more
The line was fairly long but it moved fast enough to not get annoyed. The worker was understanding and helpful. I got the hot... and honey chicken sandwich, definitely a new Wendy?s favorite for me. I just don?t remember fast food being this expensive. Read more
Food tastes standard which is fine, it's just fast food after all. I only go through the drive thru, and my main complaint is... that they are VERY slow at taking people's orders. They often get my order wrong too (not in a major way, but still wrong).Could be better service overall. Read more
Wendy's as a chain has a horrible drive through system. Way to long waiting in line. Did not order after 25 minutes in line with... minimal movement last 2xs at different locations. Dine in doors were locked. MANAGEMENT NEEDS TO REVAMP serving systems & timemanagement. Read more