Reviews for El Pollo Loco in Norwalk, CA
11/2/2022 = 3 Star = 1st time in this branch and ask for more thigh part they said no . Will try next time .
I ordered through Postmates. I ordered the double chicken tostada salad, and it arrived with no creamy cilantro dressing as... advertised on the menu. ???? Literally just had to eat my salad with no dressing. Very disappointed. Read more
Food is standard good. But it?s really slow here and bad attitude -don?t speak fluent English and got mad at me the customer -... and a bit unsanitary (they dropped my chicken leg on the table and still served it to Me. I mean I know it could be worse butstill) do not want to come back Read more
Absolutely the best tortilla soup around , better then my grandmas but I won?t tell her that . Not all Pollo Locos can achieve... this recipe . But this store is the top of the line . Read more
I was in there today because I love it. I was eating when a old man I guess the manager started screaming at the workers Saying... you need to close this and that But the thing is with costumers inside the place so everyone included me just looked at him . Sofor next time if the manager wants to say something to the workers just make sure is no costumers inside. Read more
I don't know what they did to the food.. But the food was very bland. Chicken not tasty. Beans just blah. It's like they didn't... season anything.. My Daughter said the same thing.. It was bland...Very Surprised! ???? Read more
I just spent 40 bucks on dinner here but I might end up just throwing it away. I walked in to place an order and immediately... noticed an employee who appeared to be on her break with a personal drink item in hand - WITH HER FOOD SERVICE GLOVES ON. Iobserved the same employee place her drink underneath the food service counter, move her hair from her face, and touch her face- all while wearing her gloves. She then proceeded to touch and prepare food (specifically side salads) for other people. Iaddressed the issue to the staff working behind the counter and they all looked at me like I was making an issue out of a nonissue. If the rest of that team doesn?t understand that that is a problem, I have zero confidence that food safety standards arebeing followed overall. This isn?t a hole in the wall / food truck . I use to work food service and I know what flys and whatdoesn?t that?s gross Very disappointed ???? Read more
Carlos is the worst person, he is disrespectful and the last time I ordered a chipotle chicken avocado burrito and he gave me an... cold avocado burrito and the meat was all burn black ???? never going to that place again ! Read more