Reviews for Cinnabon in Northridge, CA
Me and my family have been to quite a few Cinnabons but this particular one will always be very special to us because of... Melissa. She has really good customer service she's very kind and patient and my kids could not stop talking about her and theway she helped us. This is how everyone should feel whenever they leave from a place of business. Thanks Melissa for being aboveand beyond and making our Cinnabon experience spectacular!! Read more
I stopped by here today to get a Cinnabon for my nephew and niece since they wanted it when they heard I was going to be in... Northridge mall. I been to Northridge mall for over 15 years and never came to this store until now. When I walked in, there wasno one in line so I was able to put in 1 order of a large Cinnabon. The moment I put in my order, a line started to form behindme. At the same time, one of the worker was making more Cinnabon near the cashier area so you'll be able to see how they makeit. My nephew and niece really loved it when I got back home to give it to them. The customer service here was great and Ididn't experience any issues here. Read more
Fantastic yummy clean and very friendly!! The prices are on point. Lisett, Maria, and Paulina Were fantastic amazing friendly... and made my experience that much more pleasant. Thank you so much. Read more
These employees have no heart!!! Even before christmas!...especially the guy with the raindeer hat, i got there with my son and... wife about to close, there was still a line to buy cinnabon, my Son loves cinnabon! But this worker/guy was standing at the endof the line and said it was closed, i said please can i just buy one for my 3yr old! Please, i even almost begged, my son waslooking at me with a confused face, and started turning sad,because how we were there and couldnt get his favorite bread, i toldthe worker standing there like a security, its for the little guy, but this guy looking at us, and my son, gave us a cold look,and still said no, ---thankfully theres still warm hearted people out their! And a wonderful couple in line saw us distressedand saw my son, it touched there heart, and bought us a cinnabon for him! Bless their hearts and hope they get filled with somuch love and blessings this christmas year, 2021! Read more
I purchased 6 buns today from the shop I the Northridge Mall. I asked the sales person we?re they baked today and she assured me... they were! But when I served them to my guests you could tell thy were NOT fresh! More like 2 days old!! Will not be back! Read more
Delicious cinnamon roll and mochalatta drink. You can't have 1 without the other. The cinnamon roll is not overly sweet and if... you get the whipped butter to go with it yummy!! Like everything else it's a little pricey. Read more
Horrible customer service! Ordered 2 packs of cinnabons online for curbside pickup and when we show up and call to pick up, no... one answers the phone! When we finally get through, the person that answers rudely says we don't have any pending orders andsays they're closed even though I have her the confirmation number! They charged my credit card and won't fulfill the order IGOT CHARGED FOR! I've been trying to call to get a refund or get the order fulfilled for A WEEK AND NOTHING! TERRIBLE SERVICE! Read more
Not much to say about a one-item dessert shop. The cinnamon rolls were fresh and expensive. They also sold drinks (so, a... two-item dessert shop), but I only got a roll to go, so I don't know anything about the drinks. Read more