Reviews for TCBY Northport in Northport, AL
My kids love going to TCBY for the rainbow cream and the cotton candy ice cream! The ice cream has always been good but the... service the last two times I've been... not so great. What happened to good customer service? Read more
Chocolate milkshake tasted like freezer burned the drive thur was fast. But the two times I went there the shakes tasted freezer... burned. Read more
The ice cream was okay. The employee at the window kinda seemed like she had an attitude and was rushing us. There was no one... else there so I'm not sure why. Also, I asked for a menu and she said there wasn't one. There should probably be a menu. Weordered two parfaits on Saturday. I don't think we got the special price. We definitely got the wrong cups, and the girl didn'texplain that, according to the site, a parfait is "two layers of your favorite yogurt between three layers of your favoritetoppings." So when I asked for peanut butter and chocolate and she asked what else, I didn't know what else. I just figured itwould be peanut butter and chocolate yogurt. She asked if I wanted fudge and I said just chocolate and apparently that's notdoable, because she asked "like chocolate fudge," and I finally just said sure, because we just obviously weren't on the samepage and she wasn't explaining anything. Also, one was overfilled and chunks of toppings fell off in the car as soon as we werehanded them. Read more
The worker Heidi is AMAZING. She ran the driver thru, made the orders perfect and answered the phone line the first ring. She... made our banana splits as if she knew us personally. She didn't want our order to melt so she took the time to put the warmsauce on the side without requesting. Thanks for your great customer service!!!! Read more
My visit here was very quick and swift.I had the small cup of Pomegranate Raspberry Sorbet which was very very delicious..It was... $3.95 tax included.I'd definitely go back for more.Besides they have a $2.99 daily special. Read more
I was looking for a banana split. Went to Sonic they don't have them anymore, went to Dairy Queen they don't have them. So I got... on FB and asked anybody where to get a banana split, TCBY was replied. I called to see what it was all about, told him I was twomiles down the road, and they had it ready for me when I got to the drive thru! Best service ever first time there! Read more
Love the yogurt. Surprised to see so many good reviews about the service. I?ve made a game of ?just how rude can these people... be? every time I go there. They act like your asking them to cut off their arm just to do their job. Read more
Great friendly service. Brynn is very cheerful and kind. Yummy yogurt!!!