Reviews for Smashburger in Northglenn, CO
The manager was friendly and pleasant. The food was okay considering that I ordered an excellent combo. The atmosphere was quiet... and dim. Good mood for dinner. Restaurant was clean. Read more
Ordered a burger with a Gluten Free bun. Paid the extra money for it. Took a bite and realized it wasn?t GF. Called and spoke... with the manager. Offered me a free burger instead of a refund. Told me their excuse is the printer was out of ink. Currentlysick to my stomach as celiac disease is not a joke or something you can get away with blaming a printer. This is the 3rd badexperience in a row at this location. I don?t want to come back to an establishment who made me violently sick, I prefer mymoney back to go support a business who cares about allergies and takes care in the food they prepare. Read more
The worst experience!!!! Ordered the burger with mushrooms and onions. What I got was a burger with 1 mushroom and a messy... burger. Ordered Brussel sprouts and they did not have ANY flavor... The employees were unkempt, no personality and the placewas dirty and it was only open for 30 minutes when I came in. How can tables be dirty, the Coke machine was sticky and flieseverywhere when they just open... I can honestly say I will never be back. Read more
This place is outrageous! The food is not cooked. The haystacks are drenched in oil! The bacon is not cooked! The fires are cold... and the excuse is they are understaffed and in the process of training! That is not an excuse! There reviews speak volumes. Thiswill be the last time we will be ordering from this location. Read more
Literally one mushroom sliced on my truffle burger. I asked the manager for more and she told me she couldn?t give me more... because then her inventory would be too low. I understand inflation but really? $10 for this? This place has gone downhill. Theylost another loyal customer. Oh and the greasy floors are a lawsuit waiting to happen. Read more
Hair fried into my burger, ordered ?smash tots? and just got over cooked plain tots. Sent email for feedback over a month ago... and nobody ever bothered to reply? Definitely lost a loyal customer. Read more
Very disappointed in my delivery order from here. Our fries and tots were drenched in oily and there was a pool of oil in the... bottom of the cups! Good burger, but disappointed in the rest of the order. Read more
First time someone here has gotten my order right ???? Brandon did an excellent job!!!! Thank you Brandon!! I order the... ****CYO*** Turkey burger with a million add ons lol, mushrooms, swiss, avocado, bacon... And usually an egg, no bun. If youdon't want a bun, be sure you want lettuce & tomato in it's place... **It's an automatic swap*** Trying to stay gluten free. Trythe brussel sprouts!! I do miss the fried green chilies, pretty sure they used to have those. Thank goodness y'all hired someonelike Brandon tho, I work close, so I'll be back when he's there!! #competent The kitchen staff & new management was also amazingtoday!! Thank you all so much ?? I usually get yelled at by staff that it's my fault and I order wrong bc I'm allergic tolettuce, don't like tomatoes and don't want a bun. So I have been avoiding it. Mostly due to management. I heard most the badstaff is gone now!! Today was awesome and I'm thankful!!!!! You now have my commitment to return!! Read more