Reviews for Ten Ren's Tea in North York, ON
The tea was good, but it kept me awake for four hours after I tried to sleep. It was too strong and I think they might have put... caffeine in the drink that wasn't supposed to have any. Read more
Nice fancy milk tea selection. Price is a bit high. I consider it because it is inside yorkdale mall. Location is right at the... entrance by the cineflex. The classic milk tea same as other store, but here they have new options ang looks cool. Try it out. Read more
The drink was nice but unfortunately my drink had a clump of HAIR in the tapioca. It was definitely not mine as I have black... hair and the hair in my tapioca was dyed orangey-blonde which clearly belonged to the one female worker at the store during thetime. I saw she was wearing a hair net so not sure how this could have happened but it was such a disgusting experience for me,I felt like throwing up and immediately threw it out. Couldn't notify the staff in person because I was already out the mall asI got the drink to go on my way home but needed to report this. Nothing against the staff but hygiene practices at this branchshould be reinforced. I've NEVER had this happen at any orher boba place. Read more
I had a very pleasant experience at this store. I was on my way to get dinner but had a craving for something sweet and I came... across this Ten Ren's on the way out of Yorkdale. It was right before they closed too but the supervisor, Annie, told me thatshe can take my order before they closed up for the night! How nice of her! The other baristas were very friendly and asked meabout my day while they were cleaning up. I will definitely be coming back since they made my day. Read more
THE WORST CUSTOMER SERVICE!!! Their customer services are the worst! We came to order 5 bubble teas and have to wait almost 30... minutes. There was only 1 barista and 1 cashier in the store. It would never be the case if the barista didn?t prioritize allthe minor orders first. The Asian girl barista - also supervisor at the store - named Annie was doing everything in a slow paceand she made the order for the person came way later after us first. When we ask the reason for the long waiting, she answeredthat it was because that customer only ordered 1 and we ordered 5 so we have to wait until she finished all the minor ones firstwith a very rude attitude. She said it is how it is done here. She also said in Vietnamese that ?We are being ridiculous andannoying?! We asked to speak with the store manager and she dared us to come back to meet him/her. The other guy named Joshuaalso sided up with her without any sorry to us for the long wait. Although his action was not acceptable but theresponsibilities are always on the supervisor. Bad attitude supervisor causes bad customer service systems in general. I wasalso a supervisor in other restaurant and I knew how everything should be and the way everything could be done. This willabsolutely be our first and last time here. NEVER return! Very Disappointed! Read more
I ordered the Tokyo Sakura because I saw it on the board for top 10 drinks and it looked so pretty so I thought I would give it... a try. In the picture it shown as a white bottom, with purple at the top. When I received my drink it was light yellow bottomand pink top, so I was a little put off on the presentation of it, however when I tried the drink it was pretty good. I amusually a milk tea person and rarely ever order anything thats not milk tea. This was a yakult based drink that came withcrystal boba. I love the chewing on these crystal boba a little different than traditional tapioca. It has more of a jelly liketexture. Overall it was a good drink to try. Read more
Large variety of teas. The menu is simple to read and to understand. You don't feel like you're overloaded with too many... options. Service is very friendly and fast. Ordered peach green tea (highly recommended) Tip: Ask for less sugar in yourdrinks. Some fruit teas are sweet enough without the added sugar. Read more
overpriced and bad service. came into order the ?deal drinks?, while the drinks aren?t horrible, i watched as they barley filled... up the cup even though we payed extra for a large. my friends hot drink was lukewarm and they didn?t give the correct change.when i went up because my little sister was short $5 she said ?oh yes i was thinking about that?. before that she looked at thereceipt to check the change, looked confused, and did nothing. so she knew she gave the change wrong and didn?t say anythingabout it. also the tapioca petals are sticky and hard. Read more