Reviews for Gong Cha in North York, ON

I?m close to this location so whenever thinking about Gongcha this is the first place for me. Several times I have ordered 50%... sugar for the drinks but most of the times they have turned out very sweet, and yet even less than 50% were still so sweet. Onlya couple of times they adjusted it correctly. I was thinking to say 0% sugar instead for next times. Hopefully their staff cansee the reviews and learn to adjust the recipes and sugar level consistently. I still love to come here anyway. Read more

edit: it?s bee about a month that this place is not giving the same quality and care to what is happening. I never get my points... because the workers insist that their system is automatic but it?s not. I was only able to get it once this month and that?sbecause I had to argue with the girl there. Their drinks are no longer consistent. They miss toppings and add too much ice. Justnot good anymore. Like why do you even have a tip option? Every time I tip and every time I question why I?m even still goinghere AAND tipping ????????????????- I go here pretty often, maybe once a week. I love their bubble tea an I love that they areopen until 11 pm. The staff are friendly. I just wished they had nondairy alternatives for their milk teas Read more

Pretty good :) I come here quite often. Once, they were out of tapioca pearls but offered me a sample of golden pearls, to see... if I would like to have that in my drink instead. Chill, friendly, helpful staff. Thank you ????????My only complaint is thatsadly sometimes staff forget to put in points for my order, after I log in with my phone number :( Read more

Don't exspect so much in Gong Cha. My first time here was great, the staffs were friendly and no issues with the bubble teas.... However, today, I waited for more than 2 minutes and no one came to take my order, one of the three staffs during the timechatting with each other, he saw me but he was like," it's not my job so let's someone else do it themselves, no need to say tothe others about this customer". This very annoyed me! I WILL NEVER COME HERE AGAIN! Read more

It?s my favorite and first choice bubble tea store now!! they have creamy brûlée and more tea base options . More than... that,they have lovely stuff,the girl with cute cute long blue hair,always smile and brings a lot positive energy! I am a loyaltycustomer of this store now ,for some reason because they have great service!! Read more

One of bubbleteas were really not sealed off.. it leaked everywhere and I felt very uncomfortable to drink it. Please ensure the... quality and hygiene of your products before giving them out to customers or drivers! Read more

I had come here sometimes to buy and take out their pearl milk tea. However, I ordered through Uber Eats today and it was... disappointing to me. Their pudding was extremely sweet (I think I could get diabetes faster if I still got pudding in thislocation tho ????). And it was truly sharp, like it had been put in the fridge for a long time. The crema is kinda salty to mebecause I tried crema in Queen St W location and I was in love with it. But in York U, I did not feel the same. Overall, it wasnot a happy night due to this bad experience. I still rate them 4 star cus I also work in customer service industry, I do notwant make anything hard for people. I hope they could see my review and make some changes. Read more

I love Gong Cha as a brand. I've tried Gong Cha along with many other bubble tea places, but I've always come back to their... original Oolong Milk Tea with various different toppings. Their teas just taste superior compared to all other bubble teas outthere. They are also experiment with new products all the time and I look forward to supporting their brand for a long time tocome. Read more