Reviews for Andy's Frozen Custard in North Richland Hills, TX

Terrible. I just came to get an apple pie concrete small. A redhead girl made it and gave it to me. I could see her making it... through the window. First her customer service was terrible she gave me the meanest look and the meanest tone. And my icecreamis literally all vanilla icecream. They put maybe one spoon of apple pie contents in there. Terrible terrible service. That girlwas very mean. Oh yeah and no gloves and just handed it to me. Read more

Love this place! I wanna say they are dog friendly (I'm not exactly sure) but I have taken my dog with me a few times and gotten... her a little sample cone, which is so cute. Great place for some frozen custard with the family!! Read more

The best! I come here frequently. Staff never fails to be friendly and complicated custom orders are always correct, delicious,... and fast! Read more

Had a few encounters that I was unhappy about; ie; asked for a kids sundae with chocolate on top and got chocoalte ice cream... with chocolate on top, but the kid just couldnt comprehendme asking him for a simple kids sundae with chocolate, so i sat inthe drive-through for 10 min trying to break it down for him, so that was frustrating! Asked for a triple heath for my mom andgot something with chocolate in it so i had to drive all the way back, and another occasion they forgot to add the rest of thetoppings in my cherry bash, and again had to drive back. Another incident my mom order her usual again with 2 other ice creamsgot home and they never gave her her ice cream! A 3 rd time she had to go back. The only advice I can give you is make sure youask for well blended otherwise all the toppings will mostly just sit on the bottom, and DOUBLE CHECK YOUR ORDERS!!! Other thanthat the flavors are amazing :) Read more

Ordered a vanilla jumbo cup......This is considered a jumbo. Ask the server are you sure this is a jumbo?....that's looks... smaller than a jumbo size. yes ma'am that is a jumbo. Read more

Never a bad experience here. A family favorite. Great to come anytime, especially on hot summer nights!

Typical Andy?s. Excellent custard. Cost is a little bit more than other local establishments but we think it is worth it.

I love going to this location. The customer service is fast and friendly. The custard is out of this world. The prices are a bit... high, you'll spend more than if you go to Dairy Queen but this tastes better. I've never had to wait very long for my order.Give their custard a try! Read more