Reviews for Dunkin' in North Reading, MA
Mike Bartram the ?manager? at this store refused to reimburse me for the coffee that was spilt all over my car. He wanted me to... re-pay. When I should have been made a new coffee. I?m very dissapointed and am no longer going to support this franchise andwaste my money on Dunkin Donuts. Read more
How do you get in touch with the location (franchise) owner? WiFi to that location is very spotty. Anyone else have a tough... time getting onto the app at times? Read more
Best Dunkin around my area?. Almost always have product and courteous staff? YAY A nice change from the one at 13 main st where... they are clueless and most rude staff???? Read more
Went to get an ice tea on Thanksgiving and left with this. Needless to say I did not drink it and threw it away immediately.
Pretty quick in drive thru and front and efficient, reason why I couldnt give a 5 star because everytime I ask for my melted... sugar stirred in my turbo; taste nothing but sweet rocks in the bottom Read more
If you utilize mobile app, you better check every detail of your order because when the sandwiches are wrong and you don?t... receive items you ordered they don?t care. When I called to get a refund to my card I was told I had to come back to the storewith my credit card after I had already reached work. No way to refund my card even though they never touched my card. Not somuch as apology from the Manager. She couldn?t care less (worked 9am Thursday morning). There are lots of options in the areafor breakfast. I will take my business elsewhere. Whenever I utilize delivery take out, If they mess up the order, they refundor say ?let us know next time your in?. This woman was clearly saying ?I don?t care about your problem, I?m busy don?t botherme?. Poor customer service!!! I heard the employee trying to get her on the phone. She couldn?t be bothered and it wasobvious, it was an inconvenience. You have Help Wanted signs up but clearly you are not leading by example in teaching yourstaff good customer service. Read more
Very kind employees. They have very fast service and treat you with kindness and respect. The quality of the food is fair but... their coffees are always made to order and end up taking great reach and every time. This Dunkin's isn't as busy as most otherDunkin's, so don't expect to be waiting in a long line to order your food and drink! I would certainly recommend this Dunkin'sto anyone in the area looking for a quick pick me up drink and maybe also a snack! Read more
Ordered an xl hot chocolate and this is what I got in paying $4 for an xl and I?m not getting what I paid for