Reviews for Taco Bell in North Olmsted, OH
Food preparation and taste was stomach turning. Bought food for the whole family and throw everything away. Never again.
It's a typical fast food restaurant, but at times it can take quite a while for the drive thru line to move. There's been times... we've sat there for 15-20 mins. Read more
I received a burrito with a piece of a blue glove inside. 1.that?s disgusting, 2.blue gloves are for medical and are not food... service safe. Gloves like that are only used in food service for taking out trash and cleaning. I hope to god the personpreparing my food didn?t do one of those things before making my food. This was so disappointing. After a long day of workeating gloves is not on my list of things to do. Never stopping at this Taco Bell again. Sloppy. Also, the cashier Lydia askedme to leave a review on the survey on the receipt because ?we?re having a contest and I want to win? not very professional. Butdon?t worry Lydia, I left a review on that survey! Unfortunately, I don?t think you?re gonna win. Read more
This Taco Bell has become my go to when my wife and I either don't want to cook or are craving some quick Mexican food. This... location always delivers on customer service. The food is always fresh and hot, and I have not had a time where they are out ofanything. Plus being open late, gives the option for a late night meal or snacks. Read more
I've been to this taco bell quite a few times since I live close. It's pretty sold in terms of fast food restaurants. The staff... is pretty friendly for the most part, the one lady who does the window a lot is funny so I like her and the manager there waspretty polite when I've seen him. My biggest knock on the place is they don't seem to handle a rush well. Especially if you goinside, I once did a mobile order then came inside to get it and waited 40 mins to actually get my meal. Manager said sorry butoffered nothing for my wait. it was a lunch rush and busy but they only focused on the drivethru, a cook came over and asked meabout my order like 30 mins in lol.. I also don't like that the mobile app sometimes doesn't align with what they have, nothingworse then getting there and being told they are out. That being said, my order has never been wrong from what I remember andthe food is always satisfactory. 1 star off knock for my reasons above but if you are in the area and want some taco bell thisspot is good, just make sure you go through the drivethru lol. Read more
Terrible service, the staff refused to acknowledge our existence with the manager sitting right in the lobby. We eventually had... use the self order kiosk. When our food came it was substandard. My wife took one bite of her food and wouldn't touch itagain. The sauce packets were so filthy and nasty that I took a picture to document it. Read more
This is how my online order was received from the Taco Bell in North Olmsted, Oh. There should have me ZERO reason anyone put... this on the package and give this to a customer. It smells so burnt even if the employees was cooking blind folded they wouldhave been able to notice it wasn?t right. Waste of my time, amazing how bad customer service has become. Read more
On the night of Dec. 6, 2022 there were 2 employees working the drive thru. One was male and one was female. The female... employee took my DoorDash order at the speaker. I have been delivering this place's orders for years, keeping them in businessduring the pandemic for very small pay on my part. The order had 20 sauce packets, which I clearly asked the female employee if they were in the bag she handed me. She told me to my face the hot sauce packets were in there. I have had issues with thesauces being forgotten (which are emphasized to be important by the customers I deliver to) so I checked the bag, opening andreclosing the sticker "seal", There were ZERO sauce packets. I thought I would give them the benefit of the doubt and pullaround again, even though it was a long line, and ask for the packets. The female employee then refused to respond to me at thespeaker after I mentioned it was me again. She would not give me the packets. This kind of behavior puts my job at risk. Thecustomer was upset and there was nothing I could do, it was 100% the employee's fault. Pure disrespect. I will not deliverfood for this establishment nearly as often anymore. This employee should be removed. Read more