Reviews for Penn Station East Coast Subs in North Olmsted, OH

Yummy delicious subs made perfect. Had no first hot sub here and enjoyed it thoroughly.

Everyone was so friendly, service was quick, lemonade was fresh as always, they had a cool machine that was slicing potato?s,... and my sandwich was perfection. i love you north olmsted penn station Read more

Order a large style sub that was big enough to feed 2 people easily. Did not cheap in the turkey. Taste fresh and delicious. We... would eat there again when we are in the area. Read more

I love Penn Station's artichoke sandwich. I'm vegetarian and the options for me are limited here, but honestly I would never... think about trying anything different. The artichoke sandwich is one of the things I try to get everytime I'm in Ohio. I lovethe fries and cookie too. I know it's unhealthy, but it's so good.... I try to stop here before the airport and bring thesandwich on the plane with me to eat while traveling. Read more

They didn't add the French fries to the order which was around $7 Dollars, so I had to reorder. No option for using a Debit... card, it charged everything as a credit. That would have added $15 Dollars more through my Bank. I had to pay with cash, butthey need to notify the customer before hand. Not worth the money for eating there. Read more

So, my daughter gave me a partially used gift card to this place. I had never been here before so I figured I'd stop by and grab... a sub. During checkout I ran the gift card.. declined. They ran it about six or seven more times.. declined. After that one ofthe guys behind the counter started laughing saying those gift cards never work here, they're always a problem. It's not thecard, it's a problem on our end. The guy ringing me up says well, I can't lookup the balance, I'm too busy.. then just proceedsto stand there. Now mind you, I came in at an off-time four people in the store, maybe five, including me and I'm the only oneat the register. Anyway, I pulled on my credit card and paid for it. I came in the next day and ordered a sub. During checkoutI ran the gift card.. declined. They ran it about eight more times.. declined. I finally asked them, can't you just check thebalance? I know there's money on it. Oh yeah, two clicks on the register and it pulls up the balance. Then, the lady behind theregister says, oh... that's why you got declined, you don't have enough money on that card to pay for your sub! I said.. well,there's money on it! And she just keeps repeating herself over and over, you don't have enough money to pay for your sub.. blah,blah, blah. Then just stands there expecting me to pay for the whole thing. I said.. there's money on the card and that's mymoney, what do you expect me to do just not use the remaining balance? I said.. use what's on the card then whatever's left overI'll pay the balance. Finally, she rings it through. I really don't understand what's so difficult about it. People use giftcards all the time and that's standard practice. I'm not exactly sure what's going on here however, it seems a little corrupt!Since, these are the only two times I've been to Penn station subs, I can't tell you if it's a problem with this particularlocation or the franchise. Anyway, if you're going to go here I would highly recommend not usi Read more

New faces no greetings and long waits. I ordered online over an hour in advance and waited 15 minutes after my pick up time. ... Then sandwiches were done and they forgot to drop the fries more waiting. They love to talk to each other-hear they complainhow short staffed and mad they were at employees for not coming in. Unprofessional. Well you made me mad and all my other otherswere cold when I picked them up. Ugh where are the old faces? They give the same response please email us details of yourexperience, which I did and surprise no response. Go to the Avon location 1000% better Read more

Sandwiches not made the way we ordered. Also the short young lady with the short blonde hair ( that was on the grill) was not... nice at all. She needs to be trained to work with the public. The other two employees (girls) were nice. Read more