Reviews for Pilot Travel Center in North Las Vegas, NV
Men's room is always gross. I know a lot of the drivers help make it that way and are not much better than disgusting animals,... but some of us still are human and like clean bathrooms to use. Every time I stop here it's like this. Thankfully, I don't haveto stop here often. Read more
It was my first time at this location and literally couldn?t make a turn from the traffic light to get inside the pump as it had... 3 trucks waiting to get inside the pump and were still on street with turn signal on. Literally at 11:30am on a weekday theparking lot seemed full and all pumps were backed up till the street ?? What?s going on? I am not sure if this location isalways like that reading the reviews kinda gave a hint. Not returning here. Sorry couldn?t add pictures, regret not taking any. Read more
This is the nastiest pilot I?ve ever been in, the parking lot is dirty but cleaner then the inside of the building, the mens... bathroom is so nasty can?t even tell when the last time it was cleaned, the floors in the store are so gross there?s placeswhere you stick to the floor when walking through. It?s a busy place but it should be clean at the same time Read more
Kim is a life saver! My husband had stopped to take a nap before continuing driving home and wasn't waking up on time. I... couldn't get him to hear the phone so I called the store and Kim went out of her way to find his car and wake him up so he couldget back on the road on time. Forever grateful! Read more
Trucks who fuel here ($500-$600) have to pay $17 to park here overnight because most of the parking spots are ?reserved?. ... Otherwise staff seems mostly nice (got yelled at one time for using a refill mug that I?d cleaned). Read more
Store 1212 has only 4 showers. Cleaning them promptly is not a priority here. 3 of the showers were dirty and empty and no one... cleaning them. There were 3 people ahead of me wait. The person 2nd in line has been waiting 45 min. I asked at the desk if theyhad someone that could clean them. It took over 20 minutes for them to get someone cleaning. This is not the first time at thisPilot that this has occurred. Read more
0 stars rudest employees ever seen! During my visit I?ve seen every employee in this establishment be rude to almost every... person walks in and my family.Not alone that I?ve witnessed employee contaminate the coffee by touching the drippers with thetrash when remaking coffee(pictures attached). It seemed there was preference with certain customers and how they were treated.Lady made us order food at the register, and kept trying to charge us and rush us while we?re trying to tell her. Gave us ourplate of wings in a bag. I asked her how come some ordered at the window meanwhile we?re being rushed, she responded rudely. Myelderly father asked what INE of the sandwiches was because he couldn?t read it on the bag, another lady told him it?s all onthe bag. My mother was approached by the same coffee lady which told her not to make a mess while she made her coffee. The otherbraided lady was responding to another guest rudely as I walked by, and was rude to another trucker when he was surprised hisshower would have to wait 2 hours. A lady, asked if there was mashed potatoes, one responded ?if I had them, u would see them ?.Finally on the way out, an older gentleman asked for ice cream and how much it would be and the lady responded nasty and saidshe didn?t know prices. These people need to do better. Giving Dunkin? Donuts and the gas station a bad name. Read more
One of the greatest pilots ive been to... The staff is great.. They went right out of there way to satisfy us!