Reviews for Cafe Rio Mexican Grill in North Las Vegas, NV
6 Oct 2022 update. The store was clean and the employees were very friendly. The restrooms were clean and well maintained. The... food was fresh and very flavorful. There is handicapped parking right in front of the store but the door is not automatic. Theonly negative thing and it is minor is they have two entry doors. One of the doors (the door in the outside eating area) islocked but there is no sign telling you to use the other door. Several people tried using that door including me. Oldreview. They ran out of things and can't seem to get them replenished. Shredded lettuce was out and nobody was bringing more.The horchata was out our entire stay and they kept saying they are making it. Not impeessed. Read more
Ok. Good things first. The young lady who was working was absolutely devine and loved her attitude and knowledge of the menu...... Now here we go. Everything else was awful, from pulling up to the window and the menu was half taken off so you aren't able tosee what you're trying to order to the DISGUSTING FOOD. The rice was hard as rocks, the beans were literally trash and theshrimp taco tastes and smelled like it was at least a day old. I understand everyone is short handed which I could tell theybut that food was so unnecessary and for $24.00 and all I was able to eat was the chips and salsa. Read more
Ooohhh weee my salad was off the charts! I was totally surprised by the mint limeade. The lime dressing was????????.
What stinks the worst about this review is the fact that I normally love Cafe Rio specifically for their food. Unfortunately, ... the customer service from these young workers are absoluely horrible and i believe it starts with management. Everyone in hereseems unhappy and disgruntled. My boyfriend and I will not be back.!!! We gave this location the benefit of the doubt thefirst time around given we understand bad days happen but after giving them another try its obvious that they all must always bein an unhappy mood. Again, this review is sad for me to write because normally I love going here to eat... JUST NOT AT THISLOCATION... Read more
I want to like Café Rio, but it doesn't matter what location I go to, my orders always seem to get messed up. I ask for a... tortilla ON THE SIDE every time I want to order a shredded chicken salad. I don't want it in the bowl because it gets soggy andI wind up throwing it away. EVERY single time. Even when I used to order through the app and specify this, it still happens, soI just deleted it and started going inside, and they still mess it up. So I can't with them anymore. Read more
I was a bit skeptical in stopping here to eat due to some of the bad reviews, but sometimes the best way to find out if a place... is good is for you to try it yourself. I'm glad I stopped by! In my opinion it's an upgrade to Chipotle style food, at least forthe burrito. I had it with steak and all the fixings they had available including queso style. Staff friendliness could bebetter but overall it's good. Read more
Server was friendly, but they still don't have my favorite, salmon tacos, so instead I have chicken enchiladas, and my hubby... pork enchilada, the soda fountain did no have Coca-Cola, I let the cashier about so he didn't fixed. , the pork vas????salty, the beans under cooked. Read more
This location has no real quality control. On separate occasions within the span of one week in October 2022 I ordered my food... for 4 people to go and the employees leave out entire orders leaving one of us without food. I'm not driving all the way severalmiles back to tell them to do their job right and to give me what I paid for. Today 10/6/2022 I waited a long time for my drivethru order only to find out that I got a taco the size of a street taco with my 2 taco meal! Obviously Cafe Rio doesn't makestreet tacos and I definitely didn't order one. Whoever made this joke of a taco knew they put this out to give it to thecustomer since customers don't go open up every taco wrapped up in foil before leaving the drive thru. No one bothered to ask meif i was okay with a made up mini taco and I was not offered a discount for getting short changed on my order. I like Cafe Rio,but this Craig Rd location needs management and employees that care about the quality of their work, or at least someone incharge that'll stop bad quality before it gets to the customers hands. I'm sure the employees there who take lunches and eatCafe Rio tacos don't make themselves tacos that tiny. Eat here at your own risk. No pride in their work. Read more