Reviews for Pretzelmaker in North Charleston, SC

This place is linked with Great American Cookies and oh my this was the worst trip ever! None of the pretzel?s on the menu was... cooked. I certainly believe it?s because the employees don?t want to make the effort to do their job. Plus one worker inparticular, she was very rude. I was standing there talking to her and it?s as if I was a ghost. Just when I was about to walkout though somebody came in. Guess what happened. Instantaneous service and not only that finally I was being attended. Itshouldn?t take a crowd of people for them to do their job. Read more

4 at a time in there. That sucks

Workers don?t keep it open during the posted hours

They weren?t open when they should have been. It aid open online, I get there in the middle of the day and it?s closed

Please for the love of God, clean out the lemonade machine. I was here last month and ordered a lemonade for my pretzels and it... tasted like mold. Figured they were having a bad day, so I tried it again this afternoon. Lemonade tasted exactly the same..absolutely disgusting. I just wanted good lemonade ???? Read more

Worst pretzelmaker I've ever gone to. Went on 2/16/21 and the girl that waited on me was very rude. I ordered cheese pretzel... bites and two regular pretzels. She told me it would be 15 to 20 mins I said that's fine I will go shop and come back and pickthem up. I came back and picked them up and headed home. When I got home I had 8 cheese bites that looked like marbles and theywere not cooked. You could see the raw dough in them what a waste of money. If you keep operating this way you are going out ofbusiness. I'm never going back and I'm telling everyone I know about my experience and not to go. Read more

The service is ridiculously slow. Made us stand outside while they mopped the floor. Only two people allowed inside right now... which is fine. I?d like to more efficiency getting customers in and out the door. A tent setup outside would help getting cookedwhile waiting for the employees. Told to wait ten minutes for a regular pretzel at a place that sells pretzels was not what Iwas expecting after waiting in the heat with my family. Read more

Listened to a young staff member with shinny eye makeup literally rip a customer for asking for a fresh pretzel. Mentioned it at... a store and was told the staff is often rude. Read more