Reviews for Swiss Chalet in North Bay, ON
We thoroughly enjoyed Lindsey?s professionalism , fun and quick service. She was knowledgeable and had a positive demeanour... during a very busy shift. She had a great smile and it was one of beat experiences Thank you for a great evening. Read more
Went Saturday Oct 22. Food was great and came quickly! We were all very happy with our meals. Our experience with our waitress... was not so great unfortunately. I was out to lunch with my 90 year old grandmother. She ordered a soup and then later said thatshe wanted it to go as it was put on the table. I get that this is odd, but again, she is 90 years old. We then ordered a wrapto go, but since my grandma is hard of hearing she didn?t understand that she was getting green beans on the side, which shedoes not like. When our waitress came back I said ?I don?t know if this is possible but can my grandmother actually get mixedveggie on the side if isnt too late?? Believe it or not our waitress actually sighed loudly mid sentence and then rolled hereyes at me. Then agreed grumpily and walked away, super rude and unprofessional. She had maybe one other table, and having a fewextra requests (that were communicated politely) to keep a 90 year old happy really isn?t a lot to ask. It felt like ourwaitress just wanted to do as little as possible and that we were annoying her. What our waitress also didn?t know is that weactually like 2 hours away from my grandmother. She lives alone. The wrap and the soup were for her to take home so that I couldmake sure she was fed over the next day or so. I wanted to make sure it was the way she wanted it so that she would eat it. Shehasn?t been to a restaurant in months and Swiss chalet is one of her favourites. This was a special lunch for us. A littlekindness goes a long way, especially with the elderly. Of note, I was a waitress for about 5 years (up until about 2-3 yearsago). I know how hard it is sometimes and I know how frustrating it can be to have a ?needy table? but never would I neverbehave that way to a customer. I always did my best to treat people with respect and kindness. If you have no patience or arenot friendly you should not be working as a waitress, especially in a restaurant that is a favourite for the Read more
The customer service here is amazing, they really make you enjoy your meal. The food was hot and brought out fast. Delicious... too. Everyone was friendly, and it was a clean place to eat. Best swish chalet I?ve visited so far. Read more
We enjoyed having lunch at this location. The lady serving us was just amazing. She was so friendly, positive, and professional.... The food was delicious and fresh. Overall, we had a great time. Thank you!!! Read more
Worst disappointment ever tonight. Ordered 2 festive dinners. Around $50 bucks in food. The Swiss sauce had to of been... yesterdays batch as it was thick like pudding. The baked potatoes were tempid in temperature at best and one of the lemon piescame in pieces. Not due to the driver. the packages were well stored in the bag. I've attached a photo. Considering the Skipdriver waited for the order I would have expected the potato to be reasonably hot and not starchy cause it lost its heat. Notthe fault of the Skip driver. I dont live that far away from the restaurant. Seriously upset overall the food based on the cost. Read more
Either Swiss Chalet has gone down hill or this location itself has established a poor quality service not befitting the Swiss... Chalet brand. 1. Wrong meal brought; no effort made by server to rectify same 2. If your sides have an upcharge.. state itupfront. I don't care if it's on the menu. You know the menu better than I do. Don't list me my side options as though they areall interchangeable meanwhile some have a $2.99 additional cost. 3. It's not even busy... I'd understand if Kelly the server hadsomewhere to be but for a 70% empty restaurant.. her service has much to be improved upon. Won't be returning to this locationduring my visits to North Bay. On the pro side, Swiss Chalet ribs are always delicious but it'd be better bang for your buck toget them at Costco. Read more
i recently had a visit to this place and i tried their nashville hot wings. i would say it?s the best i?ve had so far. They have... a decent menu for wings, ribs and chicken dinner. I highly recommend this restaurant for a family and friends dinner. Read more
Lindsey is such an amazing waitress! We came back so we could have her as our waitress again! Keep up the great work Lindsey!... Much love from us! Read more