Reviews for Subway in North Aurora, IL
After just getting home and opening up my sandwich this is what it looked like. I payed nearly $15 for this. The quality has... definitely gone down the drain. Read more
Placed an order online and paid. Have receipt. Says they didn't get the order. called Owner, refused to fill the order and said... to contact the bank and stop payment. That costs $$ to do a stop payment. Will never use them again. Jimmy Johns is much better. Read more
Great employees, but when the system went down for over 40 minutes and the manager (who wasn't even IN the store) insisted on us... waiting to pay for our food, we just had to return the food and leave. Thanks for wasting our time. I've always had greatexperiences there, but this was the worst managing I have ever witnessed in any sort of food service. Read more
I went today and the entire time I was ordering the employee was talking on the phone (a Bluetooth earphone) , she valued her... phone conversation more than our satisfaction and we had to repeat items we wanted on our sandwich multiple times. Then as wegot done ordering she looked at my service dog in a clearly marked vest and said next time I couldn?t bring the dog. I told herADA requires it and that it was a service dog and she just passed me off and continued her phone conversation. Read more
We usually go here on a regular basis and this is one time we were not pleased. There were 2 people in line ahead of us and... while waiting for them to finish a person came in to pick up an order for I believe a door dash. There was only one girl workingthere and she told the person she hadn't started the order yet because she was the only person working. After she finished the 2people in front of us she asked if we could wait while they fixed the order for the pick up - at this point we just left - ourcar had been running the entire time and we had already waited a while. My rating is more for the poor management decision toonly have one person working at an established restaurant. Tired of seeing businesses cutting corners to increase their profitmargin. People value their time, and when businesses do this they are showing a lack of respect for their customers. Not sureif we will be going back here anytime soon. The one positive comment we can make is that it was clean. Read more
Marie & Jessica ( and now Amber ) are all very nice people. I go there daily. They treat me so very nice, they are not racist at... all. They treat me like family. I even felt enough comfort to show them family photos; such nice people, especially Marie. Read more
not sure what's up with all the negative reviews... here's a tip: BE NICE. I'm a polite person, so I've only had the highest... quality service at this Subway. Friendly people, and my order is always correct. seriously, just be nice, it's not that hard. Read more
Excellent service!! I have ordered 5 sandwiches, As I was unable to stand those guys said me to sit and relax and they came near... my table and took order. I was so happy the way they treated me is extraordinary great hospitality and the sandwiches areamazing just like them, will visit back again. Thank you Read more