Reviews for Dunkin' in North Aurora, IL
The cashier kept interrupting while we were ordering so our coffee order was not correct at all, very disappointing.
Just wish Dunkin didn?t charge for every little thing now. They charge for water and pup cups. I might as well go to Starbucks... if I?m going to spend that much. Read more
They always mess up the order now. It used to be good with the younger employees now at it seems as if the owner or manager is... always working and is rude and ruins every order and doesn't know what the heck he's doing! It was such a waste of money and I'mreally upset. Read more
This place must have quality control. Donuts are taste-tested prior to purchase.
I really love my Dunkin Iced Coffee made just the way I love it. I enjoy ordering ahead in the app for easy pickup at the drive... thru window. Simply place your order ahead and receive an order number to tell them when you arrive. I also love the RewardPoints towards any size beverage of your choice when you earn 200 points. I have earned lots of free drinks so far and I am aregular customer so it doesn't take long to add the points. Try it if you love great freebies like me Read more
I went through the drive-thru and waited for several minutes but no one asked for my order. I said hello several times but... didn't hear anything. Someone pulled up behind me so I just went to the window to order. They said the person behind me had anapp order and I would have to pull back around to order. They would not take my order at the window even though they were theones who didn't respond. I've had issues with them in the past as well. Mostly getting the orders wrong. I'll never go back. AndI usually go there every day. Read more
If you want to wait a good 10-20 minutes for a cup of coffee or a latte, this is the place. I have an extra star because the... order was right, and they mumbled a sorry?I think?customer service wise they were fine just must be understaffed or something.Wish they would?ve explained why it took so long? Read more
Bad customer service messed up my order asked if I can get something else they said no they don't do that stuff there???????? I... said ok don't worry about it just return my money please Read more