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Reviews for Chick-fil-A in Normal, IL

T Hall 2 years ago
1

Not sure how this place is rated a 4.6 serving uncooked fries. I don?t know who told them that the waffle fries should be pale.... Fries should have some color and be crispy. I am ok with waiting, but I?m not ok with being served uncooked food. Check your bagand ask upfront for properly cooked food and be sure that if I?m waiting 10 minutes that my food could at least be hot. Oh well.This is why I keep my money in my pocket. Read more

bing james 2 years ago
3

Chicken sandwich was very thin and dried out not worth the money. But my lemonade and birthday brownie was delicious!! Employees... were very friendly as always! Read more

Pete Hackleman 2 years ago
4

The best fast food I've had in a long time. A whole other class above McDonald's and the rest. I was very impressed with the... organized help Outdoors. Probably number 14 in line and got through in less than 3 minutes because they have extra peopleoutside taking orders, money and handing out food. Everything was hot fresh and delicious. Read more

Leah Temperle 2 years ago
4

1st time to any Chick fil A. Every time my husband and I saw one, was on a Sunday. I had just come out of surgery was allowed to... eat and we saw the restaurant! It was a Thurs and I was so happy. The drive thru service guy was the bomb he was friendly, funnyand helpful. The food spot on. The Mac n cheese was so delicious. I / we will be going to eat there again and again. Ty for thegood food after waiting 15 hours to eat I had good comfort food. Need more Mac n cheese right now! Read more

Simon Davis 2 years ago
5

This restaurant has never not been a positive trip for me. Employees there are generally more positive and friendly than people... working at, say, McDonald's. (I learned from a friend who works there that this is due to them being payed a good percent morethan minimum wage and that they all have friends working there). Food is excellent, they have a good selection of classicchicken sandwiches and the entire restaurant has a good awareness of plastic waste and garbage, so they wrap their products inmore environmentally-friendly packaging. :) Read more

Pamela Jean Preston-Brown 2 years ago
5

AWESOME! It?s easy to write a review on Chil-fil-A but this is about Cory!!! We were in town for a high school basketball... tournament. Amidst all the chaos of the added lunch crowd, Cory (Kory?) was phenomenal!!! She was sweet, patient and helpful.She checked us out, offered food options and tossed in an upsell on the Cloudberry Sunjoy. In spite of all the chaos, Coryprovided exceptional customer service with a bright, beautiful smile!!! THANK YOU FOR YOUR FABULOUS ATTITUDE!! Promote Her!!!! Read more

Blaine 2 years ago
4

Clean and fresh. These two words stick out at this restaurant. The food was extremely fresh and the staff was so nice. I tried... the spicy chicken deluxe sandwich and it was delicious. Read more

Local Guy 21 3 years ago
5

Awesome lunch experience ordering through the Chick-fil-A app and picking it up in the drive thru! The team at this location... has it figured out and provides outstanding customer service. The chicken sandwiches and waffle fries were all perfectlyprepared and hot when received! Great experience and we will certainly be back! The Chick-Fil-A app works great, highlyrecommend using it when ordering! Read more