Reviews for Popeyes Louisiana Kitchen in Norfolk, VA
Just down right ghetto and very unprofessional. I go there tonight at 7p and the lobby is locked with a sign saying please don't... rate us on any platform give us a call and we will make it right. So I call because I didn't have a car for drive-thru & theydidn't answer. I asked an employee sitting in the lobby how I can order real quick and I was told they would be right back. 10minutes later nothing. The time before this the employees were physically fighting. They just need to fire all of them and closeit down. Read more
though they?re short on people this location is full of hard workers who do their best to get your order to you as quickly as... possible. if there?s ever been an issue with an order they?re quick to fix it. they do a great job working together and jugglingkeeping the establishment clean, and taking and fulfilling orders. Read more
Person working drive through window was very nice and explained that they were short staffed. I only came there to get some... rice. I waited 30 minutes in the drive thru only to be told that they didnt have any. Corporate should do something to helpstaff in the stores when they are short staff. It's not fair to them or the customers. Read more
I've ordered through UberEats a couple of times and had issues every single time. Mostly they'll add pickles when I clearly... check the box for no pickles, or I'll order a spicy chicken sandwich and it'll be a regular one. But today tops them all. Iplaced an order for 2 spicy chicken sandwiches around 11:30AM. I get a message from UberEats shortly after stating that "theydon't have any sandwiches". Really? At 11:30AM you're out of one of the main items on your menu? Read more
The service was okay , they are short staffed, they had no ice and was only accepting cash. Next day I tried again , just wanted... Atlanta , GA. Airport Popeyes fried chicken , it was always fresh , hot , professional, not here ...I was in an illusion lol.THIS WAS NORFOLK VA... IT WAS SALTY, HARD, Fries were good because the lady dropped fresh fries..Take your chances, hope it'sbetter your turn. Read more
There was hair in my food at Popeyes on Saint Paul?s Boulevard Norfolk Virginia. I ordered it through Uber eats. When I talk to... the manager she stated that?s the Uber Eats driver open the bag that was tied open the box of food and put the hair inside thefries. I then told her that the Uber eats driver didn?t have any hair on his head. So she said that I couldn?t get a refund orany other free food because I ordered through Uber eats. Very unprofessional. Read more
The most ghetto establishment in norfolk, let's start with the drive thru cashier who's dialect was the same as a 12yr, next... everything on the menu was unavailable except #8 which were the new chicken nuggets, they were disgusting, cold and hard. Theyhad no individual bags for the fries so i received 3 orders of fries in one bag that was made for the chicken sandwhich.The Onlybeverage available was fruit punch. My daughter asked about sauces and the drive thru cashier said they were out, so I said justgive me ketchup and I threw it in the bag only to get home and realize she gave me strawberry jelly instead... Really! Popeyeshas fallen off and im pretty sure its nc of whom they're hiring and where they're located. If I had tasted my food before Ipulled off I definitely would have demanded a refund. DO NOT EAT AT THIS ONE UNLESS YOURE PREPARED TO BE VERY DISAPPOINTED ANDSTILL HUNGRY Read more
The absolute WORST Popeye's I've ever been to! No ice in the drink machine, most of the drink choices were out, the bathrooms... were out of order. We ordered nuggets and they were a burnt sacrifice. We asked for replacements but they all were the same... burnt up and dried out. We got tenders instead and they were out of mild. The spicy ones we ended up with were also wayovercooked and dried out as well. At least they didn't taste burnt like the nuggets did. If this had been my first trip to aPopeyes, I'd never go back Read more