Reviews for McDonald's in Norfolk, VA
This place always has something wrong, forgetting orders etc. After work I stop by the drive thru and order my food and pull up... to the window after waiting about 30 good minutes and they state they?re only taking cash. It would be considerate to say thatbefore allowing someone to order their food. Wasted my time. Read more
Waited for about 20 minutes for my order. Fries are cold, and apparently reading is difficult. What's funny is right before, the... shift lead was yelling out to the crew to "don't just grab, read the sticker first"... Read more
I want to express that this review is to sing the praises of the two amazing employees that served me tonight and to admonish... ANY employer who cannot provide a more acceptable dynamic that allows for proper team coverage. I'm going to be abundantlyclear; these two employees are the only two workers there tonight and have worked 8 hours straight without a break. In spite ofthis, my order was absolutely immaculate. This was the BEST quarter pounder with cheese meal I've EVER tasted. I don't careabout the 20 minute wait. I don't care about slight delays as they are trying to juggle orders for 7+ cars AND online orders.With all that pressure and lack of accommodation, these employees truly provided excellent results. Period. To corporate, itbreaks my heart to know that these two students have had to shoulder this massive responsibility with no support. It is my hopethat they are properly given fair compensation and assurances that their futures are secured for enduring such terrible workconditions during a DOUBLE PANDEMIC. Do better! Read more
I ordered oatmeal with the fruit and two butters. I was told the fruit would be on the side. I also ordered a single sausage... pattty. The food was cold and I did not get the fruit! At work now?..cant go back! Read more
Overall the food was hot and fresh. I just had a longer wait than I'm used to when visiting McDonald's. I did a mobile pickup... order and I waited about 25 mins from the time arrived for my order on a Sunday. Normally I can go to McDonald's and I may wait3 - 5 minutes at the most. Staff was very friendly. I believe they may have been short handed, which is the case for most placesbecause of Covid. I would definitely visit this location again because of the quality and freshness of my food, not to mentionthe friendly staff. Read more
So I open my bag to find hard burnt nuggets! I reached out and called the manager and asked her was she aware that her crew was... serving bad food like this and she said ?I?m busy doing paper work? I told her about the poor quality food and she was very rudeand nonchalant! On top of it being slow there the food quality is horrible I wish I could give 0 stars Read more
Everything was good. Fries salty n crispy perfect. Double quarter pounder was also perfect. Sweet tea was on point. Cookies were... freshly made. A++ Read more
A lot of college kids work here, so be nice. And grow up when you talk to someone about your food they?re trying to help you... yelling at anyone isn?t going to help. Also don?t act like you don?t know when you get to the second register sauce is 33 centseach. I?m writing this because no the customer isn?t always right, some of y?all go home and cook we don?t need your attitude.Speaking as a customer and previous food service worker. Read more