Reviews for IHOP in Norfolk, VA
When we got there we were seated immediately. Our waitress used her memory instead of writing stuff down. Which is a cool... novelty item, except when it doesn't work. My wife asked for water three times before getting it. We asked for napkins twice butnever got them. Our waitress did not actively look at our table unless we went out of our way to get her attention. And eventhen she still didn't deliver items that we requested. My wife's coffee had grounds at the bottom of it. She ordered the Frenchtoast with apples on it and it was so so. My food was what I expected from a sit-down restaurant like ihop. So I wasn'tdisappointed or overjoyed. What really brought down the experience was the waitress. Read more
I wish I could give zero or even negative stars. I ordered from this location and it is a shame how these people treated my... husband, 5 kids, and I. We were tired and hungry and ordered over the phone for pick up. I ordered 2 adult combos and 4 kidscombos. They gave me my food with only 4 syrups for all of our pancakes. We didn?t notice until we made it home. I called andspoke to the night shift manager and she gave me attitude and said ?I don?t know what to tell you, why don?t you just come backand get some more syrup?? We live 20 minutes away and had tired hungry children. My husband and I gave our kids the little bitof syrup we had and called it a loss at that point. This location always has the most rude staff and they don?t care about yourfamily and inconvenience. I am HIGHLY dissatisfied and disappointed at how much money we wasted. We just moved and haveeverything boxed up and this was supposed to be a ?fun? and easy dinner for our family. Instead we wasted over $60 and havenothing to show for it but half eaten kids meals and wasted adult meals. Read more
Our breakfast was great, I had the country fried steak, my buddy had the spicy omelette, he said it could have been hotter...... Our service was better, D was our server and he was on point. Never had to ask for anything, and the Togo cup of coffee andsweet tea was very thoughtful. Great job for a early Thursday morning ???? Read more
This IHOP is way better than the last one I went to, a couple of years ago. I was so happy with the service here, I forgot to... take a photo of the breakfast ordered Before I started eating ????. The Spicy Pablano Pepper Omelet is delish! Read more
I enjoyed having breakfast at IHOP. The food and the service were both good.
These people served me the nastiest pancakes I ever had in my life. They are supposed to be professional cooks but they are... going to pass thes fraudulent pancakes out like this, like no one would notice. The server gave me a kids cup for my 17 yr old.And when my son asked for some napkins she didn't answer him or acknowledge him and then later brings napkins passively saying Iheard you but I wouldn't validate your question with a curious response. I complained I didn't aske for a discount I just wantedto pay and be done with this shanagains. Very disappointed ???????? Read more
We're from FL visiting VA and hadn't been to an IHOP in over 15+ years but I'm glad we went today! Jose was very friendly,... polite, thorough, and exhibited superb customer service!! He was a stellar waiter and should be recognized for going above andbeyond! Also, the food was rewarding!! Fresh, hot, and A LOT of it!!! Our food was yummy to our tummy!! Easy to go IHOP!! Read more
Mr. Dee was our waiter, and he was absolutely fantastic! We?re visiting from MS, and this IHOP has some of the BEST service and... food we have ever had! The restaurant was very busy, and we were impressed with how quickly we were seated and how fast our foodarrived. Overall a wonderful experience! Cannot recommend enough! Read more