Reviews for Domino's Pizza in Norfolk, VA
Food was great.And it didn't take long for me to get my 4 medium pizza's.
I ordered pizza on 6/1/2022 and received the wrong order. I've contacted the manager on duty who informed me that It would take... an hour or more before the order was corrected and delivered. I live less than a mile from the location, and the average timefor my usual order of 3 to 4 pizzas from placing the order to it arriving at my door is typically in 30 to 45 minutes. Whyshould correcting one pizza take so much time? I have guests in my house, and naturally, everyone is hungry now, right now. Soone of my guests decides to grab a slice of the pizza that was incorrectly made. After some time, contact is made with the storeand I inform the manager that a Slice has been eaten from it. He refuses to fix it, despite the fact that it was their faultoriginally for not being accurate with their service to being with. And now, as a consistent patron, I will withdraw mybusiness. I didn't receive the service that I paid for and I will not give your brand to mistreat me another time. Read more
Excellent customer service! Especially from Nate. Very cool guys 10/10 will recommend. Food was made on time and ready for... pickup for me. Overall the experience from the phone call to order to pickup was flawless and amazing. Read more
WILL NEVER DO BUSINESS WITH DOMINOS AGAIN! My wife and I ordered a pizza and lava cakes from the Norfolk, VA location Store... #8087. After waiting over an hour, we checked the "Tracker" that said the driver left the store with our order over 40 minutesago (order was made an hour and 20 minutes at this point). My wife called the store, and was very polite, to see if something iswrong with the order. The woman on the line who said she was the manager said, "the tracker isn't always accurate." and hung upon her. We called again a few minutes later to complain and were told the address in their system is wrong so they cancelled it,even though our confirmation email shows the right address. She also said the driver called us (we have no missed calls). Then,once again hung up on us rather than offering a solution or apology. I went to the store to talk to the manager, Elizabeth,about the horrible their customer service. I told her I would be writing to corporate to Which she replied "have fun with that."I will never, ever do business with a place with such a poor attitudes towards customers. Read more
It?s definitely hit or Miss here and most of them are misses. It seems like they must be lacking in drivers because it takes an... inordinate amount of time for food to be delivered. Plus, if a person were to check the times according to the app, it seems asthough they regularly finish making food way too quickly And then it sits there for a long time. I?ve received several pizzaswhere it was obvious that the food sat around before being delivered. Fortunately if you inform corporate of this they generallyare helpful but still, I?d rather just get my pizza delivered fresh and not an hour after it was made. Read more
I really enjoy this downtown location. It's open late nearly every night 1am weekdays and 3am weekends. AND you can dine in up... until closing time?! An excellent option after a show or nightclub. I really dig the convenience of the robo-call order taker.It even recognizes specials/coupons. No more busy phones lines or constant being put on hold. BTW pizza was really fresh,picture perfect Domino's pizza although not my favorite pizza chain. Read more
My favorite part about this location is when you order a pizza and half of it isn't even edible, with no sauce or cheese, then... cut like crap so now my wife who doesn't eat pork has a total of 2 slices to eat because of pepperoni on her half of the cheeseside. I guess we paid full price for a total of 2 slices each...oh well I suppose. This isn't the first time I've gottensub-par quality from this location. Read more
The best squad of go getters. Delicious food, bomb delivery times, and beautiful customer service.