Reviews for Chanello's Pizza in Norfolk, VA
There was a fly baked into my cheese pizza
Apparently no marinara dipping sauce for bread sticks. The pizza crust was like cardboard with a scant amount of red sauce and a... few pepperoni.. Didn't find any onions even though I ordered them. Ate the skimpy topping off a couple and left the crust. Thecinnamon knots were good but a bit tough so maybe not fresh. Read more
Great pizza and wings! Exactly what I wanted and made how I requested.
Worst deliver service ever. Was told a hour to hour 20 min. Took 2 hours and 45 minutes. If you are honest with delivery time... people could choose to wait or not to wait. This is on the regular basis. If you can't provide delivery just be honest Read more
We ordered quickly online (barbecue chicken pizza with pineapple added and extra mozzarella), the employee called immediately to... apologize that they were out of chicken but offered us any other meat at no additional charge since we?d already paid online. Wechose a different meat and it was ready for pickup by the time we got there less than 10 minutes later. So hot and fresh andtasted great! Not sure the employee?s name but we ordered on the night of July 19 and he was the only one working, he was sogreat! Read more
Ordered veggie pizza, well done, cut in squares & garlic knots. Placed order at 9:40 pm and it was ready in 10 minutes as the... website said. Everything was hot and fresh. When I picked up my order, the staff was very friendly and welcoming. I'll beordering my pizza's from here from now on. Thank you Read more
This was my first time ordering from the OV location. I usually order from the Chanellos in Ghent (the best!!), and now I see... why. The delivery time was ridiculous. I placed the order a little after 11p and was told the order would arrive in 45 mins. Itwas 12:30 am and still no food. I called to see what was the issue. I mean it's a Wednesday night. How busy could it be? Thestaff said the driver just left and it should be 10 mins more before arrival. Ten mins came and went. The order arrived about1am. We still tipped the driver but I wish I would've checked the order beforehand. The footlong CHICKEN FAJITA SUB I orderedwas instead some lousy version of a philly cheesesteak sub. Cold bread, 2 thick slices of cheese, 2 oz of meat, and barely anyonions present. Even though it wasn't what I ordered I would've sucked it up and ate it anyways because that's how hangry I waslast night. But the sub looked so pathetic I just couldn't fathom the thought of doing so. The JUMBO WINGS we ordered were, infact, regular sized wings with a fancy name. Smaller than any wings I've ever seen. The FRIES were cold so we just threw themaway. My husband drove to Cookout in protest. The only decent item was the GARDEN SALAD. I mean you can't really screw up asalad. At the end of the day, I made a lazy girl decision to order delivery from Chanello's in OV. I should've driven 15 mins toDowntown Norfolk to get the order I deserved. Lesson learned. Read more
These mfs showed up and hour and 45 min after i ordered, foods cold, Soni call to complain and end up having to drive in to get... a fresh cooked pizza...and they act as if it's normal..no apology or anything...trash, 2nd time that's happened withyall...won't happen no mo Read more