Reviews for Captain D's in Norfolk, VA
went there tonight, how can you be a seafood rest. and be out of tarter sauce. yes thats right I was told they was out of tarter... sauce. funny thing the cashier wasnt going to say a thing until I looked in my bag and found she put every sauce in there buttarter, sauce I dont even used or didnt ask for. Another thing how tacky the cashier was texting and ck social media whiletaking orders and at the front line. Of course she wasnt the only one a week ago I came the girl in the drive thru was so busyon her ph she forgot she didnt take my payment. Read more
This was such a disappointment. They really need to hire older staff that take pride in cooking food. I order two of the Spicy... BIG fish combo, one with fries, the other with Cole slaw and ice tea. They gave me a regular fish sandwich after I paid extrafor what I asked for, then the bun was so burnt on the bottom ain't no way they didn't know they burnt them buns. I literallyhad a kids size fry on my plate, and with the money I paid, it made no sense. Now the worst of all was this ice tea. Lord, thetea was so sweet, it was like drinking syrup to the head over ice. They done poured a commercial industrial size bag of sugar inone cup. It was unbearable to drink and that was the only option they said they had because they ran out of the other drinks.Worst experience ever, couldn't even take the food back because they closed. I took a picture an all and wish I could show youguys this. Unbelievable Read more
The D is so good that when my wife wants it I don't play around. It always puts my wife in a better mood when she's finishes.... But, you don't want to be around her if she doesn't get it. Read more
We Love it! Staff is always friendly, fast and warm-hearted. Our food comes to us hot and accurate, delivered with a smile. They... even take the time to check in on you to see how your enjoying it. Great job, really guys, much thanks for a great guestexperience every time we come in! Read more
8/7/2022 Great visit, food was delicious and hot. Place was clean. Staff was friendly and professional. Donnell did a great job... cooking our food. Read more
Staff was polite. You could tell they were understaffed. Everyone in the drive-thru had to pull up to wait for their food. The... soda machines mixture of carbonation and sweetness was way off. My soda was horrible. I thought they gave me the wrong soda andI went in and got another one and it was still nasty. Read more
Starts with: -NO Tartar Sauce- Maybe Check, Temperature Of the needs to be changed oil. Drive Through Time Not To... Horrible. Overall This Captain D's Looks More Then A Bit Rundown. 3?'s for the effort. Catfish was okay. White fish wasbetter. The Warm Coleslaw was the best thing on the plate. Read more
Fast, delicious. My experience today was perfect, Sharese is an angel so polite and nice!! Rare to see drive thru cashiers be... this nice to customers thank you ???? Read more