Reviews for Arby's in Norfolk, VA
Get your orders right in drive through and train the people taking orders in drive through better. Y?all can say what you want... at that store about this review but I worked at McDonald?s the same fast food and quality food y?all offer and worked drivethrough, kitchen, and frontline and I?ve never gotten an order right because I CARED your literally bagging food up as per orderand kitchen makes food per order in the screen they go hand in hand with each other. Care about your jobs regardless of what thejob is and maybe you wouldn?t be having bad reviews. Read more
I'll make this one short. I love the food here I love the lady that works the drive through daytime... This store needs a total... remodel though.. last time I was inside I would not have eaten there I'm not off the table didn't want to touch the floor. Soyou should drive through this place is great! Don't go inside you may not want to eat Read more
It took 30 minutes for three cars (I was #3) to get served at the window. But they put plenty of beef on the sandwiches. ... Obviously short of help as every place is. But they still have the orange cream shakes and the best curly fries ever. Read more
They are rude as hell .It takes 5 people to take a drive thru order just to get it wrong.I asked for extra sauce I get no... sauce.Thank GOD I asked for ranch my sandwich was dry as hell. Read more
Stopped here on 8/26 just after 10 pm to pick up a sandwich for a family member only to be told at the speaker that they were... not taking any orders and they were only filling online orders, ok, in the time it took to tell me that you could have taken myorder, it was only for 1 sandwich. The worst part is, once your in the drive thru lane you can't get out so now you have to waitfor the cars ahead of you to leave to get out..my time is as important as yours, your staffing issues are not my problem, if youcan't staff the store than Close It! BTW:Thanks for taking the time to reach out to me by giving me a customer support link thatdoes not work. Read more
So Arby's is my traveling go to place.The sandwiches are always packed full. The staff is friendly and helpful and they always... sound pleasant if ordering on the drive thru or in person. The store is clean and we'll maintained the night I was there theycleaned all the tables not just the one people sat at. The food is plentiful and tastes good! I suggest the beef and cheddarit's a favorite . Also the cheese sticks here are very good! If your hungry and in a hurry this is an excellent stop! Don'tforget to try the shakes. Read more
They have the MEATS! that's what they said. I can do without the cheddar as it does taste kinda weird. I'll do like a plain... 'roast beef' sammie. I don't know why they did away with the potato cakes. My very reason for going to Arby's. Curly fries aregood, don't get me wrong. Regular fries you can get anywhere. Crinkle cut was probably a good decision because no other placescan get their fries right. Sad world we live in. Read more
The lobby and seating area was filthy. Grease and dirt stains caking up forming a sticky layer of protection on the floor. The... service was complete trash, as I waited over 7 minutes for a basic beef sandwich meal, while four people who ordered the similarthings after me were given hot food almost immediately. Read more