Reviews for Donatos Pizza in Noblesville, IN
My cousin & I were shopping in Noblesville. She said that on our way back to Muncie she wanted to get their pizza to take... home. I never had one. It was very pleasant. The girl that waited on us was very kind & funny. ???? They give you paper platesand napkins. The pizza was very good ?? Would have been better fresh out of the oven ?? Would recommend. Read more
I have never had such bad service from a singular place. We have ordered from this place many times in the last 7ish years and... over the years we have noticed it going down hill. In the last few years we have ordered almost every month and almost all ofthose 1. come later than expected without communication and 2. cold because they have been in the delivery car for over an hour.Tonight I ordered a pizza at 5:55pm and they sent the email saying it would be delivered at 6:34pm. The time passes without anyword of our pizza. By 7:05 I called the place to see where our order was and they said it had just left and would be thereshortly. By 7:30 the pizza was still not here so I called the place again and they confirmed it was with the delivery driver.The pizza did not show up until after 8pm and ICE cold. We have continually tried to give this place a chance because we loveDonatos pizza but it has gotten out of hand. Last time we are ordering here. Read more
First time ever leaving a review anywhere. But I had to after this. Best customer service I?ve seen in a long long time. Maybe... ever. Food was awesome. Always cooked fresh. Intelligent management. Glad to see people today still have common sense. Veryhigh quality people working tonight. I love watching people work who are good at their jobs. That?s my s*#@!! Our country needsmore people like this in any business. I?d say best restaurant staff in town. Easy 5 stars. Read more
Although they were busy, the pizza was done pretty quickly. I've never had a Donato's pizza I didn't like. They also messed up... the order but made it right and didn't charge for the correction. Seems like good customer service to me. Read more
Ordered there last night as we wanted to spend a bit more for better pizza and years ago used to love Donatos. We could not be... more wrong! The pizza arrived over 30 minutes after we were notified it left the store (almost an hour after we we told itwould originally arrive). All food (bread sticks, cinnamon bread and 2 pizzas) were room temperature when we received it.Cheese on pizza congealed, frosting was solid/hard and to boot the pizza dough still tasted as though it was not cooked all theway. I'm not picky but even I dropped it in the trash to just eat leftovers instead. Rest of family barely ate it. Whateverthe excuse, maybe don't take the order if you can't handle the volume? Clearly profits over service here and still sent it outthe door knowing what quality we'd receive. Always had a good feeling about Donatos, but never again. Marcos is almost 1/2 theprice, taste better and better quality. Read more
Extremely disappointed. We ordered for delivery and when it arrived it was delivered to the wrong apartment. Even though I left... very clear instructions for where to leave it, because it was raining and cold out. When I opened the box, the presentation wasas if someone had thrown our pizza on the ground. When I tried to call they answered and there was talking in the background andthen I was placed on hold for a long time. Not a good experience. Read more
This is like my 3rd time ordering from this location. Every time I stop in the staff is extremely rude and act like they don?t... want to help. Tonight I took this photo of my pizza that was left at the wrong apartment and in the cold rain with nonotification that it had arrived. Only to open the box and see that my pizza looked like it had been doing cart wheels aroundthe box. Tried to call the staff they answered and then put me on hold only for me to eventually hang up. I?ve had Donatos atother locations but this location in noblesville is down right horrible. Do not order a pizza or anything from the Donatos onConner Street Read more
Ordered around 7:00 p.m. was told 7:55 p.m. delivery. Learned they did not start our order and was told it would be a half-... hour additional from 7:55 p.m. It has now been close to another hour and I'm still waiting. Fail! Read more