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Reviews for Pilot Travel Center in Niota, TN

Troy Becker 1 year ago
1

I don't care if it is a newer remodeled store. Employees would rather talk than work. NO FOOD. NO WENDYS. NOT EVEN ANY BREAKFAST... ITEMS TO MICROWAVE. 0500 in the morning and I would like to get coffee and something for breakfast and head down the road. Nothere. Coffee machines empty. No breakfast sandwiches or roller grill anywhere Employees just talking to each other. Pilotcorporate you have a problem. Did I mention NO FOOD!!!!!! Read more

Melissa W 2 years ago
5

This Pilot is easy to get in and out of. The bathroom and showers were clean. Coffee bar was well stocked. The afternoon and... night staff were super nice. Definitely will park here again. Read more

SGT 2 years ago
2

Nah this Pilot owner likes money they have lots of paid parking for semi trucks cost me $18.66 per night They have free parking... but not a lot I came Tuesday 5pm free parking full but Paid parking was empty ????? Parking $18.66 per night which is crazyexpensive parking ???? Food Wendy?s $1,50 to $2,00 expensive then other Wendy?s ???? Shower Shower is good clean like anew ???? Restroom Bathrooms are clean brand new lots of toilets Read more

Topaz San Felipe 2 years ago
5

10/03/22 With app get a discount out YaY! Window cleaner, blue, clean and useful at thus location. Food stocked, store clean and... a wonderfully sweet and hardworking attendant. Read more

Ed Smith 2 years ago
1

Stopped in to get coffee. The coffee brewer coffee machines were out of coffee. The only operable ones were the the ones that... have the beans in them, or so appears. Personally, I and apparently others prefer the brewed coffee as the machine that has thebeans in it makes the coffee foamy and is more like instant. Then I went and bought a danish which, upon biting into itdiscovered it was moldy. I returned and was asked by the manager if I wanted another. No. I went to Wendy's and got a sandwich.Then, upon getting my refund for the Danish, the lady at the register needed the manager so she called for her as there wereseveral people in line by now. The female manager, I'm stating this because there was a male I saw earlier, upon coming to theassistance of the cashier, audibly stated That she was not to be called and that they had already had this conversation. Myadvice to this arrogant female is if you are going to be in a manager position and you cannot come to the aid of an employee whoneeds it, then you need to resign. After empty coffee machines and a moldy danish, maybe it's the manager who needs a humblingadmonishment. Usually this place is pretty good but today it is seriously lacking in the management dept. Read more

Mel 2 years ago
5

It's my go to... In most cases the staff is awesome, except in Birmingham. This store is the world's best for parking! I have... visited Pilots from border to border I wish all the parking was this awesome. The store is clean the staff is chilled yes Pilotis 90% of the time on point. Read more

David Seals 2 years ago
1

Tried to get fuel and def. Have stopped many times before. Pump 27 was having computer problems. Went inside to ask for pump to... be turned on.,said I had to give them a set amount?? I was filling up. And the cashiers were more concerned about gossip ratherthan helping. They could've turned pump on and kept the card. Instead they act like I inconvenienced them. I will never stopat a pilot again. EVER and I know my opinion doesn't matter but there it is.c Read more

Eric Pearson 2 years ago
1

830pm.... pilot pretend to support truckers but they can't even have any food available... Wendy's is closed and they have no... food. Never again. This isn't a truck stop, total disgrace. Spent 2 grand here in fuel and service and can't get any food...what a joke Read more