Reviews for Wingstop in Niles, IL
Ordered a 30pc group pack and asked for it to be well done. Well to my surprise, I get so the way home to undercooked chicken. I... phone this establishment with my issue and concerns of not only having my order incorrect, but the hazard of consumingundercooked poultry. The staff member ensured me that the chicken was cooked for 23 minutes; which is their standard for well.He then went on to tell me I could've requested them to cook it longer than the 23 minutes. How about informing the consumer ofthat while they are ordering. Duhhhh!!! Lastly, the chicken pieces were full of feathers. Straight garbage, I won't be back tothis location! Read more
I never had plain fries from wingstop! My fries lacked the fry seasoning heavily! I ordered the ?all in bundle ?and my tenders... were plain?even though I ordered them with the Cajun rub! Worst experience ever with this particular fast food chain! Read more
i LOVE this wingstop. All the employees are so kind and always have a bright smile. Especially the two younger employees who are... always at the cash register. The place is always clean and sanitary. These associates definitely deserve a tip jar. Anothernote, the bathrooms are the CLEANEST I?ve ever seen at any fast food restaurant. The toilet is so spotless I can lick BBQ sauceoff the rim. The mirror is well kept and crystal clear. I couldn?t stop looking at myself and I was in there for a good halfhour while my wife and kids were in the car waiting. Furthermore, little things like the general manager knowing my order makesme proud to be a returning customer at this location. Would 10/10 recommend. Read more
Put my ordered in for a pick up on DoorDash. Walked in and was told they didn?t have it. They went through the stabbed tickets... and found it. Told me it would be 10 minutes. Fine no problem. I get my food and open it when I get home. The fries areincorrect. I asked for buffalo fries, received 2 orders of plain fries. I?m missing all our dips, and rolls. We are definitelynot happy with this. Read more
If I could give this wing stop a negative star I would. The wing stop website was giving me issues to pay so I ended up going in... and asking this girl that works there with red hair named ?Cynthia? how I can do it and she puts both her hands up saying ?Idon?t know?. Then I said okay then I?d like to order. She?s talking to me so quietly and I can?t even understand her. Then toldme it will be 12 minutes. Waited in the car for 20-30 minutes and went inside at 15 minutes waiting and she said it wasn?t readyand I asked when will it be ready and she said ?I don?t know?. Then went back in the car waited another 10 minutes and went toget the food. She just handed me the food without saying anything. Pretty rude. Read more
I come here all the time and the food is always good. Today, there was a mistake with my order. When i called to let them know,... the GM Juan apologized immediately and found a way to accommodate me! I really appreciate the great customer service. Read more
I'll order delivery on DoorDash sometimes and the food is always good. Hits the spot when I'm too lazy (or impaired) to drive... out and get food and I feel like chicken wings. My go-to is usually a 20 piece wings, either traditional or boneless, withCajun, original hot, or barbecue sauces. I don't usually bother with any sides since why would I when I can get wings instead?! Read more
The guys here dont want to work like every hour they take long breaks no one is in front They make a mistake they make u wait... cuz they on break I drive for door dash too there are times 5-6 delivery drivers are waiting and not one is in front no oneanswering the phone They need better workers or better maneger at this place wing stop getting a bad wrap because of this guyshere Read more